News Headlines Article

Doctors may fear being rated, but they often score high with their patients
Washington Post

Physicians have long been prickly about Web sites that assign them points or letter grades or even smiley and frowny faces based on patient reviews of their experiences. Picking a physician is more complicated than buying a toaster, they say, and doctors can’t be accurately evaluated solely on the basis of whether they’re good communicators, for example, or keep appointments punctually.