News Headlines Article

Debt collectors posted at ERs as harsh steps taken on hospital bills
Sacramento Bee

Hospital patients waiting in an emergency room or convalescing after surgery could find themselves confronted by an unexpected visitor: a debt collector at bedside.

One of the nation’s largest medical debt-collection companies is under fire in Minnesota for having placed its employees in emergency rooms and other departments at two hospitals and demanding that patients pay before receiving treatment, according to documents released Tuesday by the Minnesota attorney general. The documents say the company also used patient health records to wrangle for more money on overdue bills.

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