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Customer-friendly upgrades for gov’t health insurance site
Monterey Herald

The government’s health insurance website is getting long-awaited upgrades that should help consumers find out whether their doctors and medications are covered, and get a better estimate of costs.

Detailed in an internal document, the customer-friendly changes to HealthCare.gov are still being tested. With the start of 2016 open enrollment season approaching, the Obama administration expects that some 10 million Americans still uninsured but eligible for coverage will be a tougher sell.

The changes involve HealthCare.gov’s window-shopping feature, a popular part of the website that allows consumers to browse for taxpayer-subsidized health insurance plans.

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