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Covered California traffic spiked last week
San Diego Union-Tribune

Call volume more than doubled and web traffic spiked significantly on the state’s health insurance exchange last week, according to data released Tuesday.

Backing up complaints from customers who said they often could not get through on Covered California’s telephone help line, the exchange reported that its call centers handled 143,923 calls in the week ended Dec. 7, more than twice the 62,520 received in the last week of November.

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