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Covered California is hiring more workers to fix service problems
Los Angeles Times

California’s health insurance exchange is racing to fix persistent service problems before it faces another surge of Obamacare applicants eager to beat a March enrollment deadline.

The Covered California exchange said 250 new call-center workers began training Monday, and as many as 150 more employees will come on board in the coming weeks to ease phone wait times that stretch nearly an hour. Those additions would bring the total number of call-center staff to 900 people from about 500 now.

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