News Headlines Article

Covered California applicants still hit by snags
San Francisco Chronicle

Julie Snyder and Robert Weaver have been on an odyssey since they tried to sign up for a health plan through Covered California.

It started in October, shortly after the state’s new health insurance marketplace began selling coverage. After numerous futile attempts to complete their online application, the Berkeley couple finally succeeded, in mid-November.

But 10 days later, a letter came in the mail. It informed them that Covered California could not verify their Social Security numbers, citizenship or household income, despite their being born in this country and having filed taxes for more than three decades.