News Headlines Article

Company seeking extended contract with Covered California says 1,000 jobs at risk
Sacramento Business Journal

As many as 1,000 employees of a call center in south Sacramento face an uncertain future when their employer’s contract with Covered California expires next week.

The agency that runs the state health-insurance exchange signed a $14 million contract last fall to help with heavy call volume during open enrollment at the state health benefit exchange. In-Sync Consulting Services in Roseville joined with Virginia-based call-center operator Faneuil on the deal to provide temporary staff to answer questions and enroll customers from a new call center on Greenhaven Drive.