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CMS taking close look at troubles
Modern Healthcare

The head of communications at the CMS said the agency is plowing through a list of problems with to improve performance and functionality, but stopped short of identifying what’s next on that list. In a call with reporters Monday, Julie Bataille, director of the CMS’ office of communications, said the agency’s technology team has put in place enhanced monitoring tools that provide a high-level picture into the system and its problems. “We’re now better able to see how quickly pages are responding,” Bataille said. “We’re also getting information on which parts of the applications are causing the most errors.”