News Headlines Article

Center strives to improve patient experience
Lake County Record-Bee

Hospitals are not on most people’s lists of places they want to be in. They often associate hospitals with needles, ill-fitting hospital gowns and bland food. However, Ukiah Valley Medical Center (UVMC) is pursuing ways to improve the patient experience through the help of an organization called Planetree.

In the 1970s, Planetree’s founder Angelica Thieriot was hospitalized in the Bay Area where she appreciated the technology and advanced approaches of treating disease, but was left feeling cold by her impersonal experience.