News Headlines Article

California orders timely care for HMO patients
Sacramento Bee - Bobby Caina Calvan

The wait may soon be over for the state’s 21 million HMO members, whose doctors must comply with first-in-the-nation rules prescribing how quickly they must see patients – and even how long they can leave them holding on the phone. The state’s so-called timely access rules went into effect over the weekend after an eight-year delay during which doctors, health plans and consumer groups quibbled over details.