News Headlines Article

Calif. health exchange criticized for sign-ups
San Francisco Chronicle

After celebrating its enrollment numbers earlier this week, California’s health-insurance exchange came under heavy criticism Thursday for its lackluster efforts to sign up Latinos and for continued paperwork problems that have left untold numbers of consumers in limbo.

Members of Covered California’s board of directors also questioned some of the exchange’s spending priorities. Specifically, they wondered whether millions of dollars planned for a ramped-up marketing and advertisement campaign was the right approach when consumer advocacy groups and insurance agents say systematic problems persist and are discouraging thousands of people from getting coverage.