News Headlines Article

Blue Shield quick to demand action from policyholder over its mistake
Los Angeles Times

Health insurers don’t exactly enjoy a reputation for timely payouts when people submit claims. They’ve been known to make policyholders jump through all sorts of hoops before coming across with a little cash.

But when you owe them money, that’s another story.

Karen Fairbank, 60, of Pacific Palisades discovered this recently when Blue Shield of California sent her a letter demanding that she return a payment of more than $2,400, and that she do it pronto.