News Headlines Article

Blue Shield drops plan to shrink grace period on missed premium payments
Los Angeles Times - David Lazarus

Blue Shield of California has dropped plans to reduce the amount of time customers are given to pay their health insurance premiums before coverage is canceled. The decision came after I reported Wednesday that individual policyholders had been informed that Blue Shield was going to take away a key benefit even as millions of people grapple with the loss of jobs and homes and as lawmakers debate making the healthcare system more accessible. A number of news outlets picked up the story, prompting more customers to contact the company with questions about why Blue Shield was playing rough.