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Blue Shield, Cigna Accused Of ACA Plan ‘Bait And Switch’
Law 360

Blue Shield of California and Cigna Health and Life Insurance Co. policyholders filed putative class actions in California state court on Tuesday and Wednesday, respectively, alleging the companies engaged in “bait and switch” schemes by misrepresenting doctor availability in their Affordable Care Act plans. The complaints accuse Blue Shield and Cigna of delaying customers’ enrollment in new health service plans for months, effectively blocking access to physicians and hospital services, and forcing them into inadequate networks after ACA enrollment deadlines had passed.