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Ask Emily: Months after applying, legions are stuck waiting for Medi-Cal
Sacramento Bee

 “One stop shop.” “No wrong door.”

California state officials have used those phrases since last year to describe the new, easier, more efficient Medi-Cal application process.

But something happened between their mouths and reality: “A hole fell out of the middle of the system,” says Jen Flory, senior attorney for the Western Center on Law & Poverty. Nearly 1 million Californians are now stuck in a monumental backlog of Medi-Cal applications that shows few signs of abating.

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