News Headlines Article

As Artificial Intelligence Moves Into Medicine, The Human Touch Could Be A Casualty
National Public Radio

When Kim Hilliard shows up at the clinic at the New Orleans University Medical Center, she’s not there simply for an eye exam. The human touches she gets along the way help her navigate her complicated medical conditions.

In addition to diabetes, the 56-year-old has high blood pressure. She has also had back surgery and has undergone bariatric surgery to help her control her weight.

Hilliard is also at risk of blindness, which can result from a condition called diabetic retinopathy. And on this day in February, her vision will be evaluated by a new practitioner: a piece of software.