News Headlines Article

AHA Objects to New Patient Experience Surveys
Health Leaders Media

The American Hospital Association has a message for the federal government on the topic of patient experience surveys: Enough already! In a letter this week to Marilyn Tavenner, acting administrator for the Centers for Medicare & Medicaid Services, AHA suggested that plans to add a new survey about patient experiences in hospital outpatient surgical departments and ambulatory surgical centers would be a lesson in overkill that would confuse patients and prove burdensome and expensive for hospital administrators.