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Aetna hit with $1 million fine for bad information on pharmacy networks
Modern Healthcare

Aetna must pay the federal government $1 million because its websites and customer service agents allegedly relayed inaccurate information about which pharmacies were in-network for various Medicare Advantage and prescription drug plans.

According to a CMS notice, the company erroneously indicated that nearly 7,000 retail pharmacies were in-network. In addition to imposing civil monetary penalties, the agency has granted Aetna beneficiaries a special enrollment period to dis-enroll from Aetna plans and re-enroll in another Part D plan.

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