News Headlines Article

Advocacy Group Says State (Mostly) Doing A Good Job
The California Report

That’s a headline that gets your attention, right? It’s somewhat unusual for an advocacy group to praise state agencies. But you see the ellipsis … the complete story is more like this: The advocacy group Health Access says four state health agencies are — mostly — doing a good job in customer service. It’s still intriguing. Health Access conducted a survey with an eye toward 2014 when the federal health care overhaul rolls out.