Education event

Law Enforcement Access to Patients and Patient Information Web Seminar
Rules governing access, requests for lab results, complex ED situations and more

November 10, 2011
10:00 a.m. – Noon, Pacific Time


You look up to see a uniform or badge asking for something or someone.

The common response? Give law enforcement what they ask for. Feelings of intimidation, respect for authority, or a misunderstanding of the law may drive this reaction. Whatever the reason, well-meaning staff may have inadvertently compromised a patient’s privacy protections.

This seminar will clearly explain the state and federal laws that permit law enforcement access to patients or patient information. Case examples will be used to illustrate common, but complex, situations that often trip up the best-intentioned hospital workers. Participants will be provided with valuable information to bolster confidence and appropriately deal with law enforcement requests.

Register now for this comprehensive web seminar.

Recommended for:
Health information and privacy officers, chief nursing officers and nurse managers, risk managers, compliance officers, emergency department personnel, physicians, behavioral health managers, hospital legal counsel.


When law enforcement comes knocking

  • Rules of access — CMIA, LPS, HIPAA, Penal Code provisions
  • When you can and can’t comply with requests
  • Claims of obstructing justice — or is it?
  • Developing a logical process for situation analysis

Common, but complicated requests

  • When law enforcement wants to “just talk” to a patient
  • Access to adults lacking capacity, minors, patients with complicated medical conditions
  • Requests for records, lab results, discharge dates
  • Law enforcement is paying the bill — do the rules change?
  • Identity theft investigations on patients, employees, when to report

Emergency department situations

  • Patients brought in by law enforcement — suspects, victims, under arrest, inmates
  • Requests for blood alcohol tests, other lab specimens
  • Sexual assault victims, chain of evidence

When a mistake has been made

  • Breach notification, accounting of disclosures

Proactive planning — reaching out to law enforcement

  • Fostering understanding, cooperation, working relationships


Bonnie George, JD is assistant general counsel and director of Healthcare Risk with Sutter Health’s Office of the General Counsel. In this role Ms. George provides consulting services and education with a focus on the legal aspects of clinical practice, patient safety, bioethics, medical research, consent, and patient confidentiality. She also analyzes programs and practices, providing consultation in the development of action plans to achieve compliance with the law and improve risk management programs.

Pamela Lane, MS, RHIA, CPHIMS, (moderator) is vice president, Health Informatics for CHA and as such she staffs CHA’s Health Informatics & Technology Committee, advocating for the advancement of the seamless availability of health information to achieve efficiencies and improve quality of care. Ms. Lane has more than 25 years experience in health care information management both in hospital operations and in the vendor environment. She has served as director of clinical information and administrative information areas for a number of health care facilities


Members $185 (per connection)
Nonmembers $275 (per connection)

Multiple staff can gather and participate from one location for one tuition fee. Register online using the button on the right or complete the registration form and fax it to (916) 552-7506. Checks should be made payable to CAHHS/CHA and mailed to:

California Hospital Association
Education Department
1215 K Street, Suite 800
Sacramento, CA 95814

Cancellation Policy
A $50 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven days prior and e-mailed to, or faxed to (916) 552-7506. No refunds will be made after this date.

Access Info

This web seminar allows you to attend and participate without ever leaving the office. The seminar is produced live, via the Internet and a telephone line. You only need a telephone and a computer with a web browser to participate.

Once you register, a confirmation e-mail will be sent with pertinent program information.

Audio for the seminar is accessed through a toll-free number (U.S. calls only). During the program, you will have the opportunity to ask questions of the speakers. If multiple people will be listening to the program at your office, only one person needs to register for the group. The slide presentation is accessed on your computer via the web.

IMPORTANT: Test your computer today

  • Click here to go to the Adobe Connect Enterprise Server Connection test page.
  • Follow instructions to ensure that your computer and network connections are properly configured.

If your internal security settings block access to Adobe Connect, contact your IT department to grant you access. The web seminar runs on Adobe Connect and you won’t be able to view the program without access.


Click here to view attendees.