Education event

Caring For Our Patients Who Are Homeless Summit Resources

Welcome to CHA ’s 2019 Caring For Our Patients Who Are Homeless Summit resources page. Click on the tabs below to view the agenda, presentations, and online program evaluation.

Agenda

7:15 – 8:15 a.m. | Registration and Continental Breakfast

8:15 – 8:30 a.m. | Opening Remarks
Rusty Bailey, Mayor, City of Riverside

8:30 – 9:30 a.m. | Keynote Session
A Health Care Rx for Homelessness

Helene Schneider, Regional Coordinator, United States Interagency Council on Homelessness
The United States Interagency Council on Homelessness (USICH) leads national efforts to prevent and end homelessness in America. Helene Schneider, Regional Coordinator for USICH, will discuss its commitment to help every community either prevent homelessness, or help it be a rare, brief and one-time experience. Listen to Helene as she talks about the federal strategic plan, how USICH is connected to health care and homeless prevention along with providing direction for community resources and connection with the continuum of care collaborators.

9:30 – 10:30 a.m. | General Session
Understanding Your Homeless and Higher Use Populations

Margot Kushel, MD, Professor of Medicine, UCSF, Division of General Internal Medicine at Zuckerberg San Francisco General Hospital​; Director, UCSF Center for Vulnerable Populations, and Director, UCSF Benioff Homelessness and Housing Initiative​
People come into an emergency room for a variety of reasons. Once symptoms are treated, patients are typically released with instructions to finish their care at home. However, if a patient’s home is their car or a tent, the approach to discharging that patient has to be different. Listen as Dr. Kushel talks about both ED and inpatient hospitalization with regard to patients who are experiencing homelessness. During her presentation, Dr. Kushel will define homelessness, its causes and subgroups, how it affects an individual’s health and what hospitals can do to work with this population.

10:45 – 11:45 a.m. | General Session
Homelessness Solution: Getting Off the Road to Nowhere

Kerry Morrison, Project Manager, Heart Forward LA
Caring for people with mental illness in Trieste, Italy looks different than it does here. In this remarkable city, police are not the first responders to a crisis, the central hospital has an unlocked psych ward and there is virtually no homelessness.   Recognized by the World Health Organization for having one of the most advanced public mental health care systems in the world, for the last forty years, Trieste has been perfecting a community care system that accommodates patients who are experiencing severe mental illness by integrating them back into their communities. And it is working. Ms. Morrison is leading community efforts to take what is working in Trieste and replicate it here. She explains what drove her to leave her successful career and change her focus to a crisis affecting communities nationwide. Learn how the human-centered values of this program could be introduced into your community.

12:00 – 1:00 p.m. | Hosted Lunch

1:00 – 2:00 p.m. | General Session
Disrupting the Generational Cycle of Homelessness

Jennifer Friend, Chief Executive Officer, Project Hope Alliance
During this presentation, Ms. Friend encourages dialog and conversation about the generational cycle of homelessness and how understanding its drivers and how it ’shows up’ with children in the ER can help hospital staff when treating this population – headaches and stomach aches, no eye contact and no fever.  Not everyone fits into a preconceived package of what homelessness is and who is experiencing homelessness.  Sometimes we can’t see what is right in front of us.  Ms. Friend will discuss how individual connections matter, how homelessness looks different for families and youth, and matching intent with actions.

2:15 – 3:30 p.m. | Panel Session
California Hospitals Innovative Programs 

Glenn Raup, PhD, Executive Director, Behavioral Health, Emergency Care Center and Observation Services, St. Joseph Hospital; Ashley Brand, Director of Community and Homeless Health, Dignity Health; and Debbie J. Evans, MSW, Director of Social Service and Pastoral Care, Redlands Community Hospital
Much of the feedback about California’s laws surrounding homeless patient discharge has to do with the lack of available resources for hospitals to partner with. Representatives from three of California’s hospitals sit down to discuss their approaches and innovative programs for patients who are experiencing homelessness while remaining compliant with California’s laws. They will showcase the good work their organizations are doing, discuss why homelessness is growing and what we can do about it.

3:30 – 3:45 p.m. | Event Wrap Up

Presentations for Mobile Devices

Important: To ensure access to the presentations during the seminar, we recommend that you download the presentations to your device in advance.

You must have Adobe Reader installed on your device to view and print the presentations.You can download this free software from the Adobe website at http://get.adobe.com/reader/.

A Health Care Rx for Homelessness​
Helene Schneider, Regional Coordinator, United States Interagency Council on Homelessness​

Understanding Your Homeless and Higher Use Populations
Margot Kushel, MD, Professor of Medicine, UCSF, Division of General Internal Medicine at Zuckerberg San Francisco General Hospital​; Director, UCSF Center for Vulnerable Populations, and Director, UCSF Benioff Homelessness and Housing Initiative​

Homelessness Solution: Getting Off the Road to Nowhere
Kerry Morrison, Project Manager, Heart Forward LA

Disrupting the Generational Cycle of Homelessness
Jennifer Friend, Chief Executive Officer, Project Hope Alliance

California Hospitals Innovative Programs 
Glenn Raup, PhD, Executive Director, Behavioral Health, Emergency Care Center and Observation Services, St. Joseph Hospital; Ashley Brand, Director of Community and Homeless Health, Dignity Health; and Debbie J. Evans, MSW, Director of Social Service and Pastoral Care, Redlands Community Hospital

  • ​Presentation not available for download

Presentations for Print

A Health Care Rx for Homelessness​
Helene Schneider, Regional Coordinator, United States Interagency Council on Homelessness​

Understanding Your Homeless and Higher Use Populations
Margot Kushel, MD, Professor of Medicine, UCSF, Division of General Internal Medicine at Zuckerberg San Francisco General Hospital​; Director, UCSF Center for Vulnerable Populations, and Director, UCSF Benioff Homelessness and Housing Initiative​

Homelessness Solution: Getting Off the Road to Nowhere
Kerry Morrison, Project Manager, Heart Forward LA

Disrupting the Generational Cycle of Homelessness
Jennifer Friend, Chief Executive Officer, Project Hope Alliance

California Hospitals Innovative Programs 
Glenn Raup, PhD, Executive Director, Behavioral Health, Emergency Care Center and Observation Services, St. Joseph Hospital; Ashley Brand, Director of Community and Homeless Health, Dignity Health; and Debbie J. Evans, MSW, Director of Social Service and Pastoral Care, Redlands Community Hospital

  • ​Presentation not available for download

Faculty

Ashley Brand is the System Director of Community/Homeless Health for Dignity Health (CommonSpirit Health) focusing on the new California homeless health initiative which concentrates on transforming health and our communities by strengthening the continuum of care for those experiencing housing insecurities through innovation, partnership and lasting impact. Ms. Brand has served as the Director of Community and Outreach for Dignity Health’s Greater Sacramento Service Area hospitals.

Debbie J. Evans, MSW
Director, Social Service and Pastoral Care 
Redlands Community Hospital

Jennifer Friend, Chief Executive Officer of Project Hope Alliance. Prior to becoming the CEO, Ms. Friend served as President and Secretary of the Project Hope Alliance while practicing law as a partner in a large firm. She was actively engaged in the organization’s expansion and strategic growth. Since 2013, more than 900 children and their families have been moved out of homelessness under her leadership as CEO. She is successful in identifying, leveraging and acting upon opportunities and partnerships within both the for profit and non-for-profit sectors.

Margot Kushel, MD is a Professor of Medicine at the University of California San Francisco in the Division of General Internal Medicine at Zuckerberg San Francisco General Hospital, the Director of the UCSF Center for Vulnerable Populations and the Director of the UCSF Benioff Homelessness and Housing Initiative. Dr. Kushel’s research focuses on the causes and consequences of homelessness and housing instability, with the goal of preventing and ending homelessness, and ameliorating the effects of homelessness on health.  She maintains an active clinical practice. 

Kerry Morrison is an author, speaker and consultant calling for bold change in the way that people experiencing chronic homelessness and mental illness are cared for in our society. She currently serves as the mayoral appointee to the L.A. City HHH Citizen Oversight Committee; participates on the LA Chamber/United Way Business Leaders Task Force to End Homelessness (Home for Good); serves as a board member for The Center in Hollywood, a homeless services organization; and is a co-convenor of Hollywood 4WRD, a broad-based grassroots coalition striving to end homelessness in Hollywood. Prior to this, she was a mayoral appointee to the Los Angeles Services Authority (LAHSA).

Glenn Raup, Executive Director of Nursing for Emergency, Behavioral Health and Observation Services at St. Joseph Hospital of Orange, a hospital ministry of the Providence Health System. Mr. Raup has over 30 years of experience as a nurse in the areas of emergency, psychiatric, trauma, critical care, and correctional health care. He has been an innovator in developing emergency psychiatric evaluation services, hospital-to-home transitional housing programs, and other hospital-based services and programs designed to address the socio-medical needs of the communities being served.

Helene Schneider brings over 15 years in municipal government leadership, most recently as mayor of Santa Barbara, California. She also served on the Santa Barbara City Council and as commissioner for her local Housing Authority. Ms. Schneider co-chaired Bringing Our Community Home, Santa Barbara’s countywide 10-year plan to end chronic homelessness, served as policy council chair on the countywide homelessness collaborative board, and chaired the U.S. Conference of Mayors Hunger & Homelessness Task Force. She earned a professional certification in human resources management.

Peggy Broussard Wheeler serves as vice president of CHA’s Rural Healthcare Center. She is responsible for developing, advocating and executing public policies, legislation and regulations on behalf of small and rural hospitals at the state and national levels. In addition, she serves as the issue manager for language access, governance, prison and homeless issues. 

Evaluation

Thank you for attending CHA’s Caring For Our Patients Who Are Homeless Summit. We truly value your feedback and request that you complete our online program evaluation. 

In person attendee evaluation:

Click here to complete the online evaluation for the summit.

Livestream attendee evaluation:

Click here to complete the online evaluation for the summit.

CE certificates will be emailed within two weeks.

If you have questions, please contact CHA Education at (916) 552-7637 or education@calhospital.org.

Thank you again for your participation in this timely program. We hope you found the program valuable.

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