News Headlines Article

Taking Kaiser Permanente Health Insurance to Local Communities
San Francisco Chronicle

Although an increasing number of people conduct business online, there are still occasions when a little personal touch is what it takes to seal a sale. For, a Santa Rosa-based business that offers Kaiser Permanente health insurance, personalized service is king whether it’s extended through cyberspace or face to face. According to its CEO and Marketing Director, John Hansen, “A company that reaches out to its community to provide a positive experience with real people is just as important as having a high-tech webpage or quoting system.”