General Information

Volunteers Driving Improvements in the Patient Experience
Cindy S. Murphy, Vice President, Lab Operations for Sharp HealthCare/aLabs, San Diego, California & Tim Smith, Senior Vice President/CEO, Sharp Memorial Hospital, San Diego, California

Learn about new models, ideas and strategies to improve the patient experience. This session will cover specific programs and strategies participants can help implement to achieve excellence in their organizations.

Click here for presentation materials.