General Information

Principles of Volunteer Resource Management: Program Organization and Administration
Victoria Heidelman, CAVS, Senior Services Volunteer Coordinator, City of Irvine, Irvine, California

Does your program have the “wow” factor to get noticed in your organization? During this session, participants will learn:

  • Time management and the art of delegating
  • Impact of policies and procedures
  • Three components of program assessment
  • Design of high-impact services
  • “How to’s” for building a staff training programs
  • Innovative recruitment for a new generation of volunteers

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