General Information

Patient Amenities Programs (Part 1)
Moderator: Rebecca Williams, CAVS, Volunteer Manager, Advenitst Health/Feather River Hospital

a•men•i•ty (uh-men-i-tee): any feature that provides comfort, convenience, or pleasure
We all know how amenities can help increase the emotional, physical and spiritual well-being of our patients.  A panel of experienced volunteer leaders present amenities inpatient and outpatient programs that have worked in their facilities and explain how you can implement them.

California Pacifice Medical Center, San Francisco, California
Jacqueline Matzen, Elder Life Specialist

  • HELP (Hospitalized Elder Life Program)

Good Samaritan Hospital, San Jose, California
Kate McNally, Volunteer Supervisor
Mary McCall, Director, Volunteer Services

  • SMILE (Students Making Illness a Little Easier)
  • Healing Arts Therapy

Kaiser Permanente, San Diego, California
Paula S. Landau-Cox, LCSW, Assistant Department Administrator

  • R.O.S.E. — Resources Options Support and Encouragement

National Volunteer Caregiving Network, Chicago, Illinois
Rhonda Anderson, Executive Director

Click here to submit a question for this workshop.