General Information

Leading Change in a Complex Environment
Dana Pearlman, MSc, MA, Consultant, Sacramento, California

This session will explore simple yet powerful ways to lead in a complex, changing environment. Discussion frameworks, practices and methodologies, which participants can replicate after the conference, will be used to address questions such as: What volunteer services are most relevant? How can volunteers identify what is most essential to increasing patient care? How can hospitals increase capacity to support health through volunteer programs?

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