General Information

The Joint Commission: 2012 Health Care Volunteer Update
Mark A. Crafton, MPA, Executive Director of State and External Relations, The Joint Commission, Chicago, Illinois

Hospital volunteers and volunteer programs are subject to many Joint Commission standards. Learn which standards are relevant to hospital volunteers and how to put approved processes in place to remain in compliance.  Special presentation highlights will focus on the impact of health care reform on accreditation regulations and the impact of the continuum of care model encompassing pre-hospital stay and post-hospital stays.

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