General Information

Director of Operations & Communications
Sacramento, CA

The California Hospital Patient Safety Organization (“CHPSO”) was created by the California Hospital Association to lead California’s efforts towards eliminating preventable patient harm and improving the quality of health care delivery in hospitals. CHPSO is one of the largest Patient Safety Organizations in the nation and has access to data from over 700 hospitals. CHPSO’s initiatives include providing a collaborative and privileged environment where hospitals can share data and best practices, analyzing adverse outcomes and developing corrective actions to prevent reoccurrence, developing education materials, and serving as a statewide resource for patient-safety initiatives in California.

The Director of Operations and Communications will seek to increase the availability to California hospitals of clinical and expert information regarding patient safety and quality of care. The Director is responsible for managing patient safety projects and initiatives, directing CHPSO communications and public relations, and developing and implementing branding and marketing strategies to improve the utilization of CHPSO services. In managing patient safety projects, the incumbent will oversee and manage the collection, analysis, and reporting of confidential patient safety data. Additionally, the incumbent is responsible for identifying and soliciting additional program funding.

To be successful, you will need to have the following education, skills and talents:

• Bachelor’s degree or higher in related field
• Knowledge and application of effective marketing and communication strategies
• Grant proposal writing and funds solicitation experience
• Knowledge of data collection, analysis and reporting methods
• Strong project management experience
• Ability to maintain and publish information to a complex website
• Excellent interpersonal and communication skills (both oral and written)
• Experience communicating effectively at the CEO/Board of Directors level
• Ability to work independently as well as part of a team
• Graphic/website design experience
• Ability to establish priorities and meet strict deadlines
• Clean DMV record and the ability and willingness to work odd hours and travel overnight when necessary

If this sounds like a good fit with your background and career interests, we’d love to hear from you! To apply, please forward your resume and cover letter (with salary requirement) to