General Information

Clinical Improvement Advisor

The Clinical Improvement Advisor is a grant-funded position linked to the California Hospital Engagement Network 2.0 (CalHEN 2.0), part of the Centers for Medicare and Medicaid Services’ (CMS) Partnership for Patients (PfP) Initiative. The role of the Clinical Improvement Advisor is to support the Hospital Quality Institute (HQI) mission: “To advance and accelerate patient safety and quality improvement for coordinated statewide impact with aims to achieve zero defects, optimize clinical effectiveness, and enhance patient and family experience in health care.” In this role the Clinical Improvement Advisor will link the patient experience, clinical effectiveness, and patient safety together as the three central pillars to improving quality in health care for the state of California. The primary accountability of the role is successful implementation of the CalHEN 2.0 project focusing on specific improvement areas such as hospital acquired conditions, readmissions and obstetrical harm and four key drivers of success: leadership, physician engagement, patient/family engagement, and frontline workforce engagement.

The Clinical Improvement Advisor is a field based position located out of a home office and on-site at member hospitals to support success in CalHEN 2.0.  The advisor works with local leadership to help assess, plan, implement, track and evaluate improvement and patient safety initiatives, including zero harm, safety culture, and engagement.

The successful candidate will possess a Bachelor’s degree in a clinical field (Master’s degree preferred), at least 5 years of clinical or related process improvement work experience, preferably in an acute hospital setting, and significant experience with progressive responsibility leading healthcare quality improvement activities and organizational change.  He/she would ideally have additional training or certification in quality/patient safety improvement, as well as experience implementing and training to create rapid cycle change and advance patient safety culture in hospitals.  This position requires extensive interaction with participating hospitals, subject matter experts, HQI colleagues, and external stakeholders.  The work includes travel to meetings and hospital site visits.  Excellent coaching, communication and collaboration skills are a must.  The clinical advisor must possess the skills and experience to model respect, reliability and resilience in clinical practice teamwork.

If this position fits with your background and career interest, we would love to hear from you!  To apply, please forward your resume and cover letter (with salary requirement) to   Because we are a federal contractor, we are required to make sure you know that all qualified applications will receive consideration for employment without regard to race, color, sex, religion, national origin, protected veteran status, gender identification, sexual orientation or any other legally protected characteristic, or disability.