Education event

Preparing for California’s New Patient Safety Survey Tool Web Seminar
Understand what will be covered and how to comply

July 20, 2010
10:00 a.m. – 12:00 p.m., Pacific Time


California Department of Public Health has developed a new survey tool to help bring standardization to the survey process and ensure hospitals are complying with California laws enacted in the last five to six years. The survey tool was piloted in early 2010 and, though still in draft form, will be finalized and in use soon.

What’s included
There are nearly 50 items on the survey tool checklist. Many survey points are safety-related including MRSA testing, hospital-acquired infection reporting and adverse event reporting. However, other topics such as charity care issues, discharge planning and end-of-life care are also included.

The survey tool will provide surveyors with a roadmap to check policies and procedures, review documentation, or ask for evidence to confirm compliance with the letter of the law.

What you will learn
Participants in this seminar will learn how to prepare for the new survey tool and make operational changes to more easily show compliance. Program highlights include:

  • Overview of the purpose and development of the new survey tool
  • What laws are included in the survey tool 
  • What surveyors may ask for—evidence of compliance
  • Hospitals’ rights in the survey process
  • Practical ideas and strategies to more quickly respond to surveyors’ requests

Be ready at any time for the new Patient Safety Survey. Register now to attend.

Recommended for
Chief nursing officers, compliance officers, quality and patient safety directors, accreditation managers, risk managers and infection preventionists


Kathleen Billingsley, RN, is the deputy director of the Center for Healthcare Quality within the California Department of Public Health. The Center for Healthcare Quality includes the Licensing and Certification program and Laboratory Field Services, and plays a critical role in the oversight and regulation of healthcare facilities, laboratories and providers. Prior to Ms. Billingsley’s appointment to the Department of Health Services in July 2006, she served as senior vice president of operations for Electronic Healthcare Systems from 2000-2006. Ms. Billingsley is a registered nurse.

Debby Rogers, RN, is vice president for Quality and Emergency Services for the California Hospital Association. Ms. Rogers oversees legislative and regulatory initiatives for California hospitals related to quality and emergency services. Prior to joining CHA, she was the associate secretary for Legislative Affairs for the California Health and Human Services and also spent ten years with the Legislature as a consultant on Health and Human Services issues. Ms. Rogers also has many years of experience as a registered nurse, base hospital coordinator, emergency clinical nurse specialist and nurse manager.


Members $185 (per connection)
Nonmembers $250 (per connection)

Register online using the button on the right or complete the registration form and fax it to (916) 552-7506. The deadline for registration is Thursday, July 15, 2010. Program is limited to 300 connections. Checks should be made payable to CAHHS/CHA and mailed to:

California Hospital Association
Education Department
1215 K Street, Suite 800
Sacramento, CA 95814

Cancellation Policy/Late Payment
A $50 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing by Tuesday July 13 and faxed to (916) 552-7506. No refunds will be made after this date.

Access Info

This web seminar allows you to attend and participate without ever leaving the office. The seminar is produced live, via the Internet and a telephone line. You only need a telephone and a computer with a web browser to participate.

Once you register, a confirmation e-mail will be sent with instructions on how to test your computer. A day or two prior to the program, you will receive complete instructions on how to access the program, along with a copy of the presentation.

Audio for the seminar is accessed through a toll-free number. During the program, you will have the opportunity to ask questions of the speakers. If multiple people will be listening to the program at your office, only one person needs to register for the group. The slide presentation is accessed on your computer via the web.

Test Your Computer

If you have not yet done so, click here or go to

You should see the Adobe Connect Enterprise Server Connection Test page. If you don’t, contact your IT department for assistance. Some computer security systems block access to this page and only your IT department can grant you the access needed to view the web page. Therefore, it is very important that you test your computer in advance.


Click here to view attendees.