Education event

Governance Role in Quality and Performance Improvement Webinar
What governance boards need to know to improve quality of care and patient outcomes

Register now
June 1, 2016
12:00 – 1:00 p.m., Pacific Time
A complimentary, CHA members-only webinar


Hospital quality and performance improvement start at the top.
As the hospital’s highest governing authority, the governance board must understand and help move the organizational strategy forward. Now that hospital reimbursement and quality performance are tightly aligned, governance boards have the opportunity to improve the quality of care and outcomes that patients need and deserve while preserving their organization’s bottom line.

Gather your governance board together for this complimentary webinar and learn how to be a driver of continuous improvement from one of the foremost experts on hospital quality, Julianne Morath, President and CEO of the Hospital Quality Institute. Ms. Morath will discuss the key role of governance boards in advancing better care, better health, and lowering costs for Californians. Participate and learn how to measure and evaluate what has been accomplished, celebrate successes and continue the momentum for improvement at your hospital.

Recommended for:

Governance board members, chief executive officers, chief operating officers, chief financial officers, chief medical officers and chief nursing officers.


  • Evolving role of governing boards — historical and modern responsibilities
  • Seven questions governing boards should be asking management about quality
  • Quality chain of command — who is involved, accountability flow
  • Performance measures — what they mean, how to move the dial and accelerate improvement
  • Moving forward —  how to build on success
  • Helpful tools — quality committee structure, governance quality guidebook


Julianne Morath, RN, MS, CPPS, is the inaugural recipient of the John Eisenberg Award for Individual Lifetime Achievement in Patient Safety and is president/CEO of the Hospital Quality Institute (HQI), a collaboration of the California Hospital Association and the Regional Associations.

Ms. Morath is a founding and current member of the Lucian Leape Institute of the National Patient Safety Foundation and completed a term with the Board of Commissioners of The Joint Commission this year. She is a distinguished advisor to the National Patient Safety Foundation, past member of the National Quality Forum Best Practices Committee, and member of the Advisory Board to the Association of the Advancement of Medical Instrumentation (AAMI). Ms. Morath was appointed Fellow to the Salzburg Seminar on Medical Errors. She serves on the Board of Directors of the Virginia Mason Medical Center and Health System and was named by Becker Hospital Review as one of the top 50 experts leading patient safety.

She is an author of Do No Harm and The Quality Advantage. She is frequently published and is a recognized presenter in the field of safety and quality.


While there is no tuition for the program, pre-registration online is required. Click here to register.
This program is complimentary for CHA members* and their governing boards. Hospital executives are encouraged to gather their boards together to listen and learn at this lunch hour session.

*Members are CHA member hospitals, CHA associate members and government agencies. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.