Education event

Critical Decision Points: The Intersection of Law Enforcement and Patient Care Webinar
Gain the legal clarity you need to respond decisively

Registration is now closed.
Please call the Education Department at (916) 552-7637.

November 29, 2017
10:00 a.m. – 12:00 p.m., Pacific Time


The hospital environment is intense, but blood pressures can rise even higher when law enforcement is present. Sometimes staff are unsure how or if they should comply with law enforcement requests, and respect for authority or lack of legal knowledge can make it tough to respond confidently.

This program demystifies the state and federal laws that govern law enforcement access to patients or patient information. Case examples will be used to illustrate common, but complex, situations that often trip up the best-intentioned hospital workers. Participants will gain valuable information to make confident decisions and take away tips to advance working relationships with law enforcement. 

Recommended for:

Risk managers, emergency department directors/managers, health care attorneys, privacy officers, and compliance officers.


Understanding the web of rules surrounding patient confidentiality

  • What you can disclose under HIPAA, CMIA, LPS
  • When a patient must give permission for disclosure
  • The difference between protecting patient confidentiality and obstructing justice

Exploring common law enforcement interactions

  • Managing the presentation of subpoenas, search orders, warrants, administrative orders
  • John or Jane Does — rules around missing or unidentified patients
  • Understanding the different requirements of mental health and substance use disorder laws
  • ICE is in the house — emerging immigration issues and enforcement, CHA toolkit
    • AB 450 — new state law specifies where ICE agents are permitted in the hospital
  • Mandatory reporting of abuse, neglect or violent injury
  • New workplace violence regulations in practice

Proactive steps to prevent mistakes and improve law enforcement interactions

  • What to include in your policies and procedures
  • Bolstering hospital and law enforcement relationships


Linda Garrett, of Garrett Consulting Group, LLC, provides risk management consulting services to more than 45 county public health, mental health and correctional health care programs in addition to several county hospitals. Ms. Garrett’s work includes providing training and consultation on a variety of medical/legal topics to health care providers, administrators, compliance and privacy officers, and QA/QI coordinators.

Lois Richardson has served as CHA’s legal resource for the past 24 years, primarily as legal counsel and most recently as vice president of legal publications and education. She is the author of numerous CHA publications, including the Consent Manual, California Hospital Compliance Manual, California Health Information Privacy Manual and California Hospital Survey Manual. Lois has also served as the executive director for the California Society for Healthcare Attorneys since 2000, providing legal education and networking opportunities for California’s health care attorneys.


Full participation in the webinar is required to receive professional continuing education (CE) credit. The registrant must complete an online evaluation, attest to participation and, when required, provide a professional license number.

Compliance — The Compliance Certification Board (CCB)® has approved this event for up to 2.4 CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

Health Information — This program has been approved for 2 continuing education unit(s) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

Healthcare Executives — CHA is authorized to award 2.0 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Legal — CHA is a State Bar of California-approved MCLE provider. This participatory activity has been approved for 2.0 hours of MCLE credit. Provider number 1980.

Nursing — Provider approved by the California Board of Registered Nursing, Provider CEP #11924, for 2.4 contact hours.

Risk Managers — This program has been approved for 2.0 contact hour(s) of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

Important note: While more than one individual from your organization may listen to the webinars, CEs will only be awarded to the registrant.


Members $185
Nonmembers $250
Multiple staff can participate from one location for one tuition fee.

Members are CHA member hospitals, CHA associate members and government agencies. Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Cancellation Policy/Late Payment: A $50 nonrefundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more business days prior to the scheduled session and emailed to No refunds will be made after these dates. Substitutions are encouraged. Please note that payment is due on or before the program. Payments not received by the program date may be subject to a 10% late fee. In the unlikely event the program is cancelled, CHA will fully refund paid participants within 30 days.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.