Education event

Consent and Related Health Care Law Webinar Series


This webinar series is at capacity, please email CHA Education at to be placed on the waiting list.

We ask that if participants can safely share a viewing location that they do so. 

NOTE: the webinar series is being recorded and will be posted to the “On-Demand Learning” page of our website a few days after the live event.


Webinar 1: May 13    10:00 a.m. 12:00 p.m. PST
Webinar 2: May 19    10:00 a.m. 12:00 p.m. PST
Webinar 3: May 27    10:00 a.m. 12:00 p.m. PST 

Webinars are free for CHA members!       


This webinar series replaces the 2020 Consent Law Seminar.

Consent law has changed again, privacy law just got more complicated and the pace around many hospitals shows no sign of slowing. High-stakes decisions need to be made quickly. You need to be informed.

Join CHA’s Consent and Related Health Care Law webinar series to delve into high-risk consent and privacy issues that challenge hospitals and could lead to litigation. Expert faculty will bring you up to speed on the most important legal changes affecting risk managers and privacy officers, prepare you to comply with new laws, and shed light on legal gray areas. Thought provoking, real-world scenarios will hone your critical thinking skills.

Note: we understand the many demands on your time at the moment, if you are not able to join at the “live” time, please know that webinar recordings will be posted for viewing at your convenience.   This aThisThis pHospitals are under increasing scrutiny. It’s more important than ever to do everything right — to know the all the health care laws and requirements and document carefully. Slip up and you may face penalties — big ones.Hospitals are under increasing scrutiny. It’s more important than ever to do everything right — to know the all the health care laws and requirements and document carefully. Slip up and you may face penalties — big ones.Hospitals are under increasing scrutiny. It’s more important than ever to do everything right — to know the all the health care laws and requirements and document carefully. Slip up and you may face penalties — big ones.Hospitals are under increasing scrutiny. It’s more important than ever to do everything right — to know the all the health care laws and requirements and document carefully. Slip up and you may face penalties — big onesHospitals are under increasing scrutiny. It’s more important than ever to do everything right — to know the all the health care laws and requirements and document carefully. Slip up and you may face penaltie

Recommended for:

Risk managers, health information officers, privacy officers, compliance officers, in-house legal counsel, health care attorneys, nurses and nurse managers, social workers, quality management staff, admissions staff, emergency department staff, discharge planners, clinical staff and administrators.

Webinar 1 Agenda

New Laws and Case Law Updates
Wednesday, May 13, 2020
10:00 a.m. – 12 p.m. PST

New Laws

Sexual Misconduct & Assault

Behavioral Health Updates

Critical Thinking Challenges

Q & A

Webinar 2 Agenda

HIPAA, Confidentiality and Privileges
Tuesday, May 19, 2020
10:00 a.m. – 12 p.m. PST   

Chart Access, HIPAA Breaches and Other Issues

Implicit Bias, Privilege, Confidentiality and More

Critical Thinking Challenges

Q & A

Webinar 3 Agenda

Dealing with Difficult Situations
Wednesday, May 27, 2020
10:00 a.m. – 12 p.m. PST

Surrogacy and End-of-Life Decision Making

Patients Who Leave AMA, Informed Refusal and More

MDTs – A Model for Complex Patient Presentations

Critical Thinking Challenges

Q & A


Susan Penney is the executive director of risk management for the UCSF clinical enterprise, including the UCSF Medical Center (UCSF Parnassus, Mt. Zion), Benioff Children’s Hospital San Francisco at Mission Bay and Oakland, the UCSF Medical Group and associated professional liability programs. 

Linda Garrett of Garrett Consulting Group, LLC, provides risk management consulting services to more than 45 county public health, mental health and correctional health care programs, in addition to several county hospitals. Ms. Garrett’s work includes providing training and consultation on a variety of medical/legal topics to health care providers, administrators, compliance and privacy officers and QA/QI coordinators.

Tuition/Continuing Education

* Members $0 (no tuition fee)
Government Agencies $185 per webinar
** Nonmembers $250 per webinar

While this event is free for CHA members you must register to attend. Multiple staff can participate from one location for one tuition fee. Tuition includes all webinar materials including CEs and entitles registrant to a 2020 Consent Manual ePub.

*Members are CHA member hospitals and CHA associate members. **Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Cancellation Policy/Late Payment: A $50 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled session and emailed to No refunds will be made after these dates for in-person or livestream events. Substitutions are encouraged. 

Please note: payment is due on or before the program. Payments not received by the webinar date may be subject to a 10% late fee. In the unlikely event the program is cancelled, CHA will fully refund paid participants within 30 days.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.

Quality Assurance/Grievance: We welcome your feedback. If you have any concerns or dissatisfaction with the quality of a CHA education program please contact Robyn Thomason, Director, Education at (916) 552-7514 or email The CHA education quality assurance/grievance policy is available upon request by emailing

Continuing Education (CE)

Participation in the webinar is a prerequisite for receiving professional continuing education. Registrant must complete a post-event survey, attest to participation and provide a professional license number when required. CE certificates will be emailed. (Amount of CE offered subject to change.)

Behavioral/Social Work — Course meets the qualifications for 2.0 hours of continuing education credit for LMFTs or LCSWs as required by the California Board of Behavioral Sciences for each webinar. CHA is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs or LCSWs. Provider approval number 128427. CHA maintains responsibility for this program/course and its content.

Learning objectives: At the conclusion of this seminar, participants will be able to:

  • Name three new laws or state/federal updates impacting health care providers and be able to identify which workplace practices to revise to maintain compliance.
  • Summarize new and existing legal requirements relating to: child abuse and sexual exploitation, telehealth, and opioid treatment programs.
  • Explain the hospital’s liability when its physicians over-prescribe and the related impact on licensing issues.
  • Identify the top five reported complaints regarding patient access to records and relate the best practices for addressing them.
  • Outline procedures to prevent employees and self-treating providers from breaching confidentiality issues when accessing medical records.
  • Explain implicit bias and implement training programs to comply with new legal  requirements.
  • Apply best practices to privacy-sensitive issues including room examinations, confidential incident reports, enforcing no photography or recording notices, and restrictions on visitation policies.
  • Summarize procedures for recognizing and addressing the legitimacy of various forms of Advance Directives and relate steps to take to protect the rights of unrepresented patients.
  • Demonstrate models for utilizing multi-disciplinary teams to address emergency department “high utilizers.”
  • Employ proven techniques regarding homeless patient discharge and protecting rights to privacy, and take steps to mitigate disruptive physician behavior.

Compliance — The Compliance Certification Board (CCB)® has approved this event for up to 2.4 live CCB CEUs for each webinar. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

Health Care Executives — CHA is authorized to award 2.0 hours of pre-approved ACHE Qualified Education Credit for each webinar toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education Credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Health Information — This program has been approved for 2.0 continuing education unit(s) for each webinar for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

Legal — CHA is a State Bar of California approved MCLE provider. This participatory activity has been approved for 2.0 hours of MCLE credit for each webinar. Provider #1980.

Nursing — Provider approved by the California Board of Registered Nursing, CEP #11924, for 2.4 Contact Hours per webinar.

Risk Manager — This meeting has been approved for a total of 2.0 contact hours per webinar of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

Consent Manual

CHA members and government agencies have free electronic access to the Consent Manual through PDF download or the CHA Manuals App at any time and may purchase a printed copy for $70 here.

Nonmembers may purchase the Consent manual here.

NOTE: Due to CHA teams working remotely, the release of CHA’s Consent Manual has been delayed until early June. No printed manuals are being shipped until further notice. Manuals will be shipped when it is safe for our team to return to the fulfillment center.