February 25 – 28, 2013
Newport Beach, CA

Program

2013 California Hospital Volunteer Leadership Conference presentation materials are now available.  Click the session title for session description and link to a PDF of the presentation materials.
Note:  If a session or speaker is not listed, the presentation materials are not available.  If you’re having difficulties viewing the website, it is recommended you use Internet Explorer 8 or higher. 

Monday, February 25, 2013

First-Time Attendee Session
Karen Reynolds, Volunteer, Hoag Memorial Hospital Presbyterian, Newport Beach, California
Genell Shaw, Volunteer, Sharp Memorial Hospital, San Diego, California

CAHHS Volunteer Leadership Session
Moderator:  Jan Roediger, Volunteer, Watsonville Community Hospital, Watsonville, California
Mary Matson, CAVS, Director, Volunteer Services, Torrance Memorial Medical Center, Torrance
Bill Newbold, Volunteer, Northridge Hospital Medical Center, Northridge, California

Tuesday, February 26, 2013

Transforming for Tomorrow
C. Duane Dauner, President/CEO, California Hospital Association/California Association of Hospitals and Health Systems, Sacramento, California

Volunteers:  Design Partners in the Future of Health Care
Cindy S. Murphy, Vice President, Lab Operations for Sharp HealthCare/aLabs, San Diego, California
Tim Smith, Senior Vice President/CEO, Sharp Memorial Hospital, San Diego, California

Principles of Volunteer Resource Management:  Volunteer Resources, Strategic Planning and Program Enhancement
Tammy A. Behnke, CAVS, MS, Manager, Volunteer Services, ProHealth Care – Waukesha Memorial Hospital, Waukesha, Wisconsin

The Paradigm Shift in Managing Volunteer Services
Avi E. Zaraya, MBA, Director, Volunteer & Chaplain Services, Kaiser Permanente, Woodland Hills, Woodland Hills, California

Joining Together to Build Positive Support and Influence for Hospitals
Moderator:  Tracy Campbell, Vice President, Public Advocacy, California Hospital Association, Sacramento, California
Jill Thomson, Executive Director, California Hospital Association Political Action Committee (CHPAC), Sacramento, California
Susan Vandendriesse, Project Manager, Volunteer Service Department, Scripps Health, San Diego

Volunteers Driving Improvements in the Patient Experience
Cindy S. Murphy, Vice President, Lab Operations for Sharp HealthCare/aLabs, San Diego, California
Tim Smith, Senior Vice President/CEO, Sharp Memorial Hospital, San Diego, California

Retail Science 101: The Power of Product
Moderator:  Susan Serrano, Gift Shop Supervisor, PIH Health Hospital, Whittier, California

Principles of Volunteer Resource Management:  Legal Awareness for Volunteer Administrators
Gail Blanchard-Saiger, Vice President, Labor and Employment, California Hospital Association, Sacramento, California
Victoria Heidelman, CAVS, Director, Volunteer Services, St. Joseph Hospital, Orange, California

Managing Volunteer and Organizational Transitions
Mary Alice McLoughlin, Manager, Volunteer Services, Community Hospital Long Beach, Long Beach, California
Lillian Reyes-Maples, CAVS, Director of Volunteer Services, Riverside Community Hospital, Riverside, California

The Landscape of Opportunity:  Cultivating Health Equity in California
Ruben Cantu, Program Director, California Pan-Ethnic Health Network, Oakland, California

Retail Science 102: The Power of Promotion
Moderator:  Cathy Monclus, Gift Shop Manager/Buyer, Cottage Health System, Santa Barbara, California

Wednesday, February 27, 2013

Volunteers and Innovation – An Oxymoron?
W. Scott Heisler, MBA, RN Innovation Specialist, Innovation Consultancy, Kaiser Permanente,  Oakland, California

Principles of Volunteer Resource Management:  Program Organization & Administration
Tammy A. Behnke, CAVS, MS, Manager, Volunteer Services, ProHealth Care – Waukesha Memorial Hospital, Waukesha, Wisconsin

Creative Recruiting Ideas!
Moderator:  Susan Vandendriesse, Project Manager, Volunteer Service Department, Scripps Health, San Diego
Jill M. Corrales, Volunteer Services Manager, Scripps Memorial Hospital, La Jolla, California
Julie Roth, Senior Executive Assistant, Adventist Health, Roseville, California

Who Is Walking Through Your Door?  Welcoming the Lesbian, Gay, Bisexual and Transgender  (LGBT) Community to Your Hospital
David Selberg, Executive Director, Pacific Pride Foundation, Santa Barbara, California
Steve Warner, President, Santa Barbara Cottage Hospital Auxiliary, Santa Barbara, California

Retail Science 103: The Power of Price
Moderator:  Henry Kaku, Gift Shop Coordinator, Santa Rosa Memorial Hospital, Santa Rosa, California

Principles of Volunteer Resource Management:  Ongoing Preparedness for The Joint Commission
Mark A. Crafton, MPA, Executive Director of State and External Relations, The Joint Commission, Chicago, Illinois
Victoria Heidelman, CAVS, Director, Volunteer Services, St. Joseph Hospital, Orange, California

Positive Partnerships in a Represented Environment
Gail Blanchard-Saiger, Vice President, Labor and Employment, California Hospital Association, Sacramento, California
Kathleen J. McIntire, CAVS, Director, Volunteer & Chaplain Services, Kaiser Permanente Los Angeles, California

Nonprofit Hospital Fundraising: Today and Tomorrow
Mary L. Braunwarth, Senior Director of Development, Scripps Health Foundation, San Diego, California

Religious Literacy & Competency: Engaging & Working with Faith Communities in Healthcare Settings
Peter B. Gudaitis, M.Div, President, National Disaster Interfaiths Network, New York, New York
Brie Loskota, Managing Director, USC Center for Religion and Civic Culture, Los Angeles, California

Principles of Volunteer Resource Management:  Program Operations & Managing Risk
Tammy A. Behnke, CAVS, MS, Manager, Volunteer Services, ProHealth Care – Waukesha Memorial Hospital, Waukesha, Wisconson
Victoria Heidelman, CAVS, Director, Volunteer Services, St. Joseph Hospital, Orange, California

Career Exploration Programs
Moderator:  Cathy A. Martin, Vice President Workforce, California Hospital Association, Sacramento, California
Lane Calvert, Costa Mesa, California
Rebekah Catron, President-Elect, California Health Occupations Student of America
Marilyn Copeland, Director, Learning for Life, Boy Scouts of America, San Diego/Imperial County, California
Cosme Morales, Region 4 Vice President, California Health Occupations Student of America

Clinical Volunteer Duties in an Acute-Care Setting
BJ Bartleson, RN, MS, NEA-BC, Vice President Nursing & Clinical Services, California Hospital Association, Sacramento, California

Thursday, February 28, 2013

Advances in Medical Technology:  What Does the Future Hold?
Richard Afable, MD, President/CEO, Hoag Memorial Hospital Presbyterian, Newport Beach, California

Creating the Unknown:  Managing the Healthcare Evolution with Volunteers
Avi E. Zaraya, MBA, Director, Volunteer & Chaplain Services, Kaiser Permanente, Woodland Hills, Woodland Hills, California

Speakers

The 2013 California Hospital Volunteer Leadership Conference, Feb. 25-28 in Newport Beach, offered 5 general sessions and more than 25 educational workshops on building  successful hospital volunteer programs. The workshops revolved around six key topics, including governance, fundraising/”friendraising,” patient-centered care, people strategies, volunteer administration principles in health care settings, and retail operations.

To learn more about the speaker, click on speaker name or photo.

General Sessions

	Richard Afable, MD, MPH, President/CEO, Hoag Memorial Hospital Presbyterian, Newport Beach
	C. Duane Dauner, President/CEO, California Hospital Association/California Association of Hospitals and Health Systems, Sacramento, California
	W. Scott Heisler, MBA, RN, Innovation Specialist, Innovation Consultancy, Kaiser Permanente, Oakland, California
	Cindy S. Murphy, Vice President, Lab Operations for Sharp HealthCare/aLabs, San Diego, California
	Tim Smith, Senior Vice President/CEO, Sharp Memorial Hospital, San Diego, California
	Lois M. Suder, Chief Operating Officer, California Hospital Association, Sacramento, California
	Avi E. Zaraya, MBA, Director, Volunteer & Chaplain Services, Kaiser Permanente, Woodland Hills, Woodland Hills, California

Workshops

	BJ Bartleson, RN, MS, NEA-BC, Vice President Nursing & Clinical Services, California Hospital Association, Sacramento, California
	Tammy A. Behnke, CAVS, MS, Manager, Volunteer Services, ProHealth Care – Waukesha Memorial Hospital, Waukesha, Wisconson
	Gail Blanchard-Saiger, Vice President, Labor and Employment, California Hospital Association, Sacramento, California
	Mary L. Braunwarth, Senior Director of Development, Scripps Health Foundation, San Diego, California
	Lane Calvert, Director, Orange County Exploring, Costa Mesa, California
	Tracy Campbell, Vice President, Public Advocacy, California Hospital Association, Sacramento, California
	Ruben Cantu, Program Director, California Pan-Ethnic Health Network, Oakland, California
	Rebekah Catron, President-Elect, California Health Occupations Student of America
	Gordon R. Clark, President/CEO, iProtean, San Diego, California
	Marilyn Copeland, Director, Learning for Life, Boy Scouts of America, San Diego/Imperial County, California
	Jill M. Corrales, Volunteer Services Manager, Scripps Memorial Hospital, La Jolla, California
	Mark A. Crafton, MPA, MT (ASCP), Executive Director of State and External Relations, The Joint Commission, Chicago, Illinois
	Peter B. Gudaitis, M.Div, President, National Disaster Interfaiths Network, New York, New York
	Victoria Heidelman, CAVS, Director, Volunteer Services, St. Joseph Hospital, Orange, California
	Henry Kaku, Gift Shop Coordinator, Santa Rosa Memorial Hospital, Santa Rosa, California
	Brie Loskota, Managing Director, USC Center for Religion and Civic Culture, Los Angeles, California
	Heather Mansfield, Owner, DIOSA Communications, Springfield, Missouri
	Cathy Martin, Vice President Workforce, California Hospital Association, Sacramento, California
	Mary Matson, CAVS, Director, Volunteer Services, Torrance Memorial Medical Center, Torrance, California
	Kathleen J. McIntire, CAVS, Director, Volunteer & Chaplain Services, Kaiser Permanente Los Angeles, California
	Mary Alice McLoughlin, Manager, Volunteer Services, Community Hospital Long Beach, Long Beach, California
	Cathy Monclus, Gift Shop Manager/Buyer, Cottage Health System, Santa Barbara, California
	Cosme Morales, Region 4 Vice President, California Health Occupations Student of America
	Bill Newbold, Volunteer, Northridge Hospital Medical Center, Northridge, California
	Lillian Reyes-Maples, CAVS, Director of Volunteer Services, Riverside Community Hospital, Riverside, California
	Karen Reynolds, Volunteer, Hoag Memorial Hospital Presbyterian, Newport Beach, California
	Jan Roediger, Volunteer, Watsonville Community Hospital, Watsonville, California
	Julie Roth, Senior Executive Assistant, Adventist Health, Roseville, California
	David Selberg, Executive Director, Pacific Pride Foundation, Santa Barbara, California
	Susan Serrano, Gift Shop Superviser, PIH Health, Whittier, California
	Genell Shaw, Volunteer, Sharp Memorial Hospital, San Diego, California
	Lilly Stamets, Manager, Gift Stores, UCSF Medical Center, San Francisco, California
	Jill Thomson, Executive Director, California Hospital Association Political Action Committee (CHPAC), Sacramento, California
	Susan Vandendriesse, Project Manager, Volunteer Service Department, Scripps Health, San Diego
	Steve Warner, President, Santa Barbara Cottage Hospital Auxiliary, Santa Barbara, California

Sponsors

Thank you to our sponsors!

Platinum — $10,000+

Gold — $5,000-$9,999

Silver — $1,500-$4,999

In-Kind

Exhibitors

General Exhibitors

Appreciation Events
225 S Harbor Boulevard, Suite 201
Anaheim, CA  92805
(404) 259-3233
www.socalapevents.com
E-mail:  brian.walker@appreciationevents.com 
Representatives:  Sarah Lim, Brian Walker

Bag City
3900 Sapphire Drive
Encino, CA  91436
(818) 990-1795
Fax:  (818) 990-3685
E-mail:  richardegoodman@aol.com
Representative:  Richard Goodman

Bella Baby Photography
107 S. Fair Oaks Avenue, Suite 211
Pasadena, CA  91105
(323) 632-2782
Fax:  (213) 403-6344
www.bellababyphotography.com
E-mail:  brad@bellababyphotography.com
Representative:  Brad Jones

Benan Systems
14942 S Carlin Bay Road
Harrison, ID  83833
Toll-free:  800-865-8725
www.voltrak@msn.com
E-mail:  voltrak@msn.com
Representatives:  Brad Billington, Ben Hellewell

Books Are Fun
282 Century Place, Suite 2000
Louisville, CO  80027
(816) 701-6953
Toll-free:  (877) 646-8404
www.booksarefun.com
E-mails:  mklarin@booksarefun.com,
vstreck@booksarefun.com
Representatives:  Georgi Francis, Mindy Klarin, Virgil Streck

California Hospital Association
Political Action Committee (CHPAC)
1215 K Street, Suite 800
Sacramento, CA  95814
(916) 552-7560
Fax:  (916) 552-7692
E-mail:  jthomson@calhospital.org
Representative:  Jill Thomson

Care Wear Uniforms, Inc.
805 Reading Street, Suite I
Folsom, CA  95630
(916) 201-9077
Fax:  (916) 985-0903
Toll-free:  (877) 231-9077
www.carewarscrubs.com
E-mail:  carewearuniform@yahoo.com
Representatives:  Marlene Sykes

Caring is our Calling
1215 K Street, Suite 800
Sacramento, CA  95814
(916) 552-7594
www.caringisourcalling.com
E-mail:  tcampbell@calhospital.org
Representative:  Tracy Campbell

Comevo LLC
3591 Sacramento Drive, #114
San Luis Obispo, CA  93401
(800) 748-0975
Fax:  (805) 277-9625
www.comevo.com
E-mails:  doug.sawyer@comevo.com
Representatives:  Doug Sawyer

Eric Andrew Collection Fundraising
10300 W. Charleston Boulevard, Suite #13-283
Las Vegas, NV  89135
(813) 857-3168
E-mails:  eric@ericandrewcollection.com,
steve@ericandrewcollection.com
Representatives:  Eric Bandurski, Steve Register

Event Management Co.
PO Box 6246
San Rafael, CA  94903
(415) 492-8743
Fax:  (415) 492-9463
E-mail:  eventmgmtco@att.net
Representative:  Bob Burk

Gold Coast
261 Alternate 19 South
Palm Harbor, FL  34683
(727) 785-0919
Fax:  (727) 789-1954
Toll-free:  (800) 822-1166
www.goldcoastpromo.com
E-mails:  marcdkravetz@gmail.com,
barbaralanphere@gmail.com
Representatives:  Marc Kravetz,
Barbara Lanphere,
barbaralanphere@gmail.com

GoVoluntr
1550 Technology Drive, #4021
San Jose, CA  95110
(408) 658-6874
http://govoluntr.com
E-mails:  mj@govoluntr.com, young@govoluntr.com
Representatives:  Michael Fogelstrom, Young Han

HCI Fundraising
PO Box 502728
San Diego, CA  92150
(619) 990-9389
www.hcifundraising.com
E-mail:  savbarbiere@gmail.com
Representative:  Saverio Barbiere

HealthFair
1890 Semoran Boulevard, Suite 319
Winter Park, FL  32792
(321) 439-8149
www.healthfair.com
E-mail:  marie@healthfair.com,
james@healthfair.com, dfellers@healthfair.com
Representatives:  Marie Boyle, James Ekbatani, Doug Fellers

Kilbourne & Kilbourne
83 Princeton Avenue
Hopewell, NJ  08525
(800) 967-0800
Fax:  (877) 967-7007
www.kk-awards.com
E-mails:  tomk@kk-awards.com,
akash@kk-awards.com
Representatives:  Tom Kilbourne, Akash Patel

L & H Designs, Inc.
117 W 9th, Suite 103
Los Angeles, CA  90015
(213) 622-0987
Fax:  (213) 622-1281
www.designsbyhava.com
E-mail:  designsbyhava@sbcglobal.net
Representatives:  Hava Goldemberg,
Liviu Goldemberg

Life Uniform
2132 Kratky Road
Saint Louis, MO  63114
(314) 824-2961
www.lifeuniform.com
E-mails:  jclemons@lifeuniform.com,
ldick@lifeuniform.com
Representatives:  Jan Clemons, Lisa Dick

Linen Mart
5450 East Deer Valley Drive, Unit #1007
Phoenix, AZ  85054
(480) 516-8884
E-mail:  brucelandau500@yahoo.com
Representative:  Bruce Landau

Lori’s Gifts
2125 Chenault Drive, Suite 100
Carrollton, TX  75006
(972) 759-5000
Fax:  (972) 759-5005
www.lorisgifts.com
E-mail:  gschram@lorisgifts.com
Representative:  Gwynne Schram Gillette

Luther Appliance & Furniture Sales, Inc.
129 Oser Avenue, Suite A
Hauppauge, NY  11788
Fax:  (631) 980-3662
Toll-free:  (800) 358-6466 ext 6770
www.luthersales.com
E-mail:  mike@luthersales.com
Representative:  Michael J Arledge

Masquerade
PO Box 52252
Knoxville, TN  37950
(877) 415-3935
E-mail:  masqueradecorp@yahoo.com
Representatives:  Casey Brown, Sean Guilfoyle, Carlos Horne, Lisa Lamming, Wade Lamming, Dana Ramirez

OUR365 Newborn Photography
3613 Mueller Road
St Charles, MO  63301
(206) 769-8658
Fax:  (877) 710-0891
www.our365.com
E-mail:  ktubbs@our365.com
Representatives:  Kristi Tubbs, Christy Pinto

See’s Candies
75 E. Orangethorpe Avenue
Anaheim, CA  92801
(714) 679-8182
Toll-free:  (800) 877-7337
www.sees.com
E-mail:  gscott@sees.com
Representative:  Glenda Scott

Staxi Corporation
975 Nashville Road
Kleinburg, Ontario Canada  LOJ 1CO
(877) 677-8294
Fax:  (888) 266-3518
www.staxi.com
E-mail:  jenniferd@staxi.com
Representatives:  Lori Bateman

The $5.00 to $25.00 Show
PO Box 2353, #310
Benicia, CA  94510
(415) 260-6590
www.carolyoungsilver.com
E-mail:  carol@carolyoungsilver.com
Representative:  Carol Young

The Allen J Flood Companies, Inc.
4614 Main Street, Suite 2
Lisle, IL  60532
(914) 922-9267
Fax:  (914) 922-9296
Toll-free:  (800) 734-9326
www.ajfusa.com
E-mail:  dborowski@ajfusa.com
Representative:  Debbie Borowski

The Caregiver’s Journal
PO 17323
Reno, NV  89511
(775) 720-3282
www.the-Caregivers-Journal.com
E-mail:  marie@the-caregivers-journal.com
Representative:  Marie Gibson

The Gold Refinery
(925) 250-0342
www.gogoldrefinery.com/thurston
E-mail:  dcthurston@gogoldrefinery.com
Representatives:  Carolyn Thurston,
Dre Thurston

Trendy Creations, Inc.
19431 Business Center Drive, Unit 12
Northridge, CA  91324
(818) 701-6100
Fax:  (818) 701-6101
www.trendycreations.net
E-mail:  trendycreationsinc@gmail.com
Representative:  Almas Allaudin, Umesh Vagjiani

VSys One by Bespoke
5 Sand Creek Road
Albany, NY  12205
(518) 618-0746
Fax:  (888) 263-4348
Toll-free:  (800) 517-3943
www.VsysOne.com
E-mail:  jrenwick@vsysone.com
Representative:  Jill Renwick

Retail Exhibitors

24-Hour Flower, Inc.
PO Box 4848
Palm Springs, CA  92263
Toll-free:  (800) 628-6404
www.24-HourFlower.com
E-mail:  flo24hr@aol.com
Representatives:  Ricardo Velazco, Loren Watkins

Adventures in Advertising /
The Promo Agency
236 N Santa Cruz Avenue, Suite 201
Los Gatos, CA  95030
(408) 395-1028
Fax:  (408) 399-2232
www.volunteercalendars.com
www.aiafreshideas.net
E-mail:  harrington@advinadv.com
Representatives:  Bill Harrington

Balloon Delights, Inc.
9605 Canoga Avenue
Chatsworth, CA  91311
(818) 772-8200
Fax:  (818) 772-8282
Toll-free:  (800) 988-6310
www.balloondelights.com
E-mails:  shs219@balloondelights.com,
stacey@balloondelights.com
Representatives:  Sonia Solomonson,
Stacey J. Solomonson

Blubandoo Cooling
Headwear & Accessories
PO Box 74445
San Clemente, CA  92673
(949) 545-6105
Fax:  (949) 545-6106
www.blubandoo.com
E-mail:  info@blubandoo.com
Representative:  Cindy Benedict, Diane Cimino

Celebration Designs
382 Tesconi Court
Santa Rosa, CA  95401
(707) 636-2323
Fax:  (707)-636-2333
Toll-free:  (800) 822-8402
celebration-designs.com
E-mails:  jim@celebration-designs.com
Representatives:  Jim McVicar, Michelea McVicar

Clipa / Topcor
13885 Alton Parkway, Suite A
Irvine, CA  92618
(949) 215-0824
Fax:  (949) 680-3435
Toll-free:  (888) 804-0661
www.clipa.us
E-mails:  sales@clipa.us, trishsweeney@topcor.net
Representatives:  Mike Sweeney, Trish Sweeney

Cuddle Barn
6233 Randolph Street
Commerce, CA  90040
(888) 883-1885
Fax:  (800) 985-4191
www.cuddlg-barn.com
E-mail:  anamaria@cuddle-barn.com,
nichole@cuddle-barn.com, david@cuddle-barn.com
Representatives:  Anamaria Davila, Nichole Montez, David Ting

Errand Solutions
118 S Clinton, Suite 250
Chicago, IL  60661
(312) 334-1877
www.errandsolutions.com
E-mail:  tclasson@errandsolutions.com
Representative:  Tammy Classon

Ganz USA
3855 Shallowford Road, Suite 600
Marietta, GA  30062
(972) 754-6623
Fax:  (214) 726-1855
Toll-free:  (888) 685-8859
www.ganz.com
E-mails:  bobeells@ganz.com,
mharrison@imcennters.com
Representatives:  Bob Eells, Michelle Harrison

GoGo Tech Roadshow
11321 White Rock Road
Rancho Cordova, CA  95742
(916) 858-1000
Fax:  (916) 858-1009
Toll-free:  (800) 592-7031
www.efillliate.com
E-mail:  melissabihari@icloud.com
Representative:  Melissa Bihari

HealthFair
1890 Semoran Boulevard, Suite 319
Winter Park, FL  32792
(321) 439-8149
www.healthfair.com
E-mail:  marie@healthfair.com,
james@healthfair.com, dfellers@healthfair.com
Representatives:  Marie Boyle, James Ekbatani, Doug Fellers

IDS, a Member of the Wittern Group
8040 University Boulevard
Des Moines, MN  50325
(877) 771-4446
Fax:  (515) 274-0390
www.intelligentdispensingsolutions.com
E-mail:  efischer@wittern.com
Representative:  Emily Kay Fischer

John Berger Sales
9221 E. Baseline Road, Suite 109-166
Mesa, AZ  85209
(626) 437-5319
E-mail:  berger.johnd@gmail.com
Representative:  John Berger

Kelli’s Gift Shop Suppliers
3311 Boyington Drive, Suite 400
Carrollton, TX  75006
(972) 759-7000
Fax:  (972) 759-7001
Toll-free:  (888) 609-8860
www.kellisgifts.com
E-mails:  rachelp@kellisgifts.com, kriggs@kellisgifts.com
Representatives:  Sue Gramacy, Rachel Powell, Kimberly Riggs

MPS Corp. dba 22 Tote
385 Oyster Point Boulevard, #9B
South San Francisco, CA  94080
(650) 303-2480
Fax:  (650) 952-4267
Toll-free:  (888) 990-9934
www.22tote.com
E-mail:  corrinna@22tote.com
Representative:  Corrinna Wang

Nitespecs
PO Box 1560
Ross, CA  94957
(415) 482-8317
Fax:  (415) 482-8317
www.nitespecs.com
E-mail:  sharon@chepspecs.com
Representative:  Sharon Grgich

Once Upon A Farm
Sailfish Point, Apt #1102
2810 S E Dune Drive
Stuart, FL  34996
(772) 225-0610
Fax:  (772) 225-6165
E-mails:  lorreerlick@me.com, nancyjerlick@gmail.com
Representatives:  Lorre Erlick, Nancy Erlick

OUR365 Newborn Photography
3613 Mueller Road
St Charles, MO  63301
(206) 769-8658
Fax:  (877) 710-0891
www.our365.com
E-mail:  ktubbs@our365.com
Representatives:  Kristi Tubbs, Christy Pinto

Randall Data Systems
138 E Ann Arbor Trail
Plymouth, MI  48170
(734) 453-9200
E-mail:  aleco@randalldata.com
Representatives:  Alec Overly,
Randy Overly

Stroke of the Heart
PO Box 595
Excelsior, MN  55331
Toll-free:  (800) 331-8688
www.strokeoftheheart.com
E-mails:  mail@soth.com, knoraker@soth.com
Representatives:  Lois Johnson, Kristin Noraker

Vacant
8205 Santa Monica Boulevard
Los Angeles, CA  90046
(323) 788-3294
www.pop-upshop.com
E-mail:  russ.miller@govacant.com,
susanna.vuong@govacant.com
Representatives:  Russ Miller, Susanna Vuong

World Market Center
495 S Grand Central Parkway
Las Vegas, NV  89106
(702) 599-3329
www.giftandhomelv.com
E-mails:  sjones@imcenters.com,
jnail@imcenters.com
Representatives:  Sarah Jones, James Nail

Advertisers

Click the ad below to view the conference advertisements.

Photos

Many thanks to OUR365 Newborn Photography for donating their services as the offical photographer of the 2013 California Hospital Volunteer Leadership Conference.

We would like to capture the names of each person in all of the photos.  If you can identify persons in the photos, please e-mail CAHHS at volunteers@calhospital.org and provide the photo number(s), name(s) (left to right, front to back) and hospital(s).  Or call us at 916-552-7544.  Click the photo below to view the slideshow. 

CHPAC

The California Hospital Association Political Action Committee (CHPAC) Volunteer Ambassadors’ Club gained six new members and raised $1,900 during the 2013 California Hospital Volunteer Leadership Conference.  The Volunteer Ambassadors’ Club now has 30 active members and has raised more than $3,300 in 2013.

Congratulations to the following Volunteer Ambassadors’ Club members on winning door prizes for their CHPAC support at the conference:

• Lanetta Bishop, Hazel Hawkins Memorial Hospital – Coach Handbag
• Tiffany DiTullio, Salinas Valley Memorial Hospital – Coach Tote
• Diane Downey, Salinas Valley Memorial Hospital – iPad
• Barbara Leanse, Cedars-Sinai Medical Center – Kindle Fire
• Mary Newbold, Northridge Hospital Medical Center – iTouch

To learn more about how you can become a CHPAC Volunteer Ambassadors’ Club member, click here. 

Coach Tote (Khaki/White) Coach Handbag (Purple)	Kindle Fire (Blk-8GB WiFi)
Apple iPad2 (Blk-16GB)	Apple iPod Touch (Blk-8GB)

Conference Committee

The CAHHS Committee on Volunteer Services (COV) and Directors’ Coordinating Council (DCC) form the core of the CAHHS hospital volunteer network, which links together hospital auxiliaries, leagues, guilds, foundations, volunteer groups, director associations and area councils throughout California. In keeping with their goals and objectives, the COV/DCC initiated, planned and recommended policies and standards for the 2013 California Hospital Volunteer Leadership Conference.

Thank you to the following committee members and staff for their hard work in planning this conference:

William Ball
Chief Voluntary Service, VA Palo Alto Health Care System, Palo Alto

Roxanne Foster
Director, Volunteer Services, John Muir Health

Will Glaspie
Director, Volunteer Services, Oroville Hospital, Oroville

Shannon Graham
Assistant Director of Volunteer, Health Career & Spiritual Care Services, Salinas Valley Memorial Healthcare System, Salinas

Linda Heider
El Camino Hospital, Mountain View

Mary Jayne Johnstone, CAVS
Student Volunteer Supervisor, Huntington Memorial Hospital, Pasadena

Loretta (Lori) Kiner
Manager Volunteer Services and Gift Shops, Scripps Mercy Hospital, San Diego

Marianna Kuhn, CAVS
Director, Volunteer Services, O’Connor Hospital, San Jose

Barbara Leanse, CAVS
Director, Volunteer Services, Cedars-Sinai Medical Center, Los Angeles

Mary Matson, CAVS
Director, Volunteer Services, Torrance Memorial Medical Center, Torrance

Bill Newbold
Northridge Hospital Medical Center, Northridge

Tracy Nordbak, CAVS
Director, Volunteer Services, California Hospital Medical Center, Los Angeles

Donna Oliveira
George L. Mee Memorial Hospital, King City

Ann O’Neill
Community Hospital of the Monterey Peninsula, Monterey

Louis Peltier
Mercy Hospitals of Bakersfield, Bakersfield

Jan Pollock (Retired)
UC Davis Medical Center, Sacramento

Barbara Reynolds
Simi Valley Hospital/Adventist Health, Simi Valley

Karen Reynolds
Hoag Memorial Hospital Presbyterian, Newport Beach

Jan Roediger
Watsonville Community Hospital, Watsonville

Genell Shaw
Sharp Memorial Hospital, San Diego

Lilly Stamets
Gift Shop Manager, UCSF Medical Center

Linda Van Fulpen
Sharp Memorial Hospital, San Diego

Susan Vandendriesse
Project Manager, Volunteer Services Department, Scripps Health

Katrina Villard
Supervisor, Volunteer Services, Sharp Grossmont Hospital, La Mesa

Rebecca Williams
Adventist Health/Feather River Hospital, Paradise

Irene Catherine Wirtenberger
San Bernardino Mountains Community Hospital, Lake Arrowhead

CAHHS STAFF

Joan Cardellino, CAVS
Director Volunteer Services

Melanie Shanley
Volunteer Services Coordinator

Deanne Terry
Exhibitor Coordinator

Contact Us

CAHHS Volunteer Services
1215 K Street, Suite 800
Sacramento, CA  95814
(916) 552-7544  Fax:  (916) 552-2610
volunteers@calhospital.org