Education event

Discharge Planning for Homeless Patients Webinar
Learn about the new law that takes effect January 1

Registration is now closed.
Please call CHA Education at (916) 552-7637.

November 1, 2018
10:00 a.m. – 12:00 p.m., Pacific Time


Effective January 1, 2019, California hospitals must meet numerous conditions before discharging a homeless patient.

SB 1152 requires hospitals to include, as part of the hospital discharge policy, a homeless patient discharge planning policy and process.  Among other provisions, the policy requires the hospital to prepare the homeless patient for return to the community by connecting the patient with available community resources, treatment, shelter, and other supportive services. 

This webinar helps participants recognize if they or their staff needs additional training to ensure compliance with the new law. Speakers will address how to establish and maintain connections with community resources.

Please join us to discuss all of the intricacies of SB 1152 and how to implement it in your hospital or medical setting. 

Free guidebook for registrants
After the program, registrants will receive an electronic copy of CHA’s new guidebook,  Discharge Planning for Homeless Patients. Printed copies of the guidebook may be ordered for an additional charge when you register.

Recommended for:

Health care professionals including: chief operating officers, chief compliance officers, chief nursing officers and nursing directors, behavioral/social workers, case managers, risk managers, and safety and security directors.


Basics of the New Law

  • Which patients does this law apply to?
  • Elements of required written policy
  • New procedures you must implement
  • Deadlines for compliance
  • Training staff – job roles

Services that Must be Offered

  • Providing a meal and weather-appropriate clothing
  • Screening for infectious disease, vaccinations
  • Addressing follow-up care and, transportation needs, insurance eligibility
  • Medication requirements for on- and off-site pharmacies

Identifying Partners to Care for the Homeless Patient

  • Cultivating community resources
  • Written agreements with your resources
  • Communicating post-hospital medical needs
  • When recommended resources are refused — next steps

Documentation, Documentation, Documentation

  • Crossing the Ts, dotting the Is — CHA’s helpful checklist
  • Critical role of recordkeeping, including the homeless patient log
  • Treating physician assessment, communication of post-discharge needs

Lessons from Providers — Practical Ways to Support Patients in Need


Tory Starr is the vice president for Care Management for the Valley Operating Unit of Sutter Health, where he has responsibility for functions across the continuum of care including case management, social services, palliative care and post-acute care management. Mr. Starr developed the Post-Acute Care Population Management Program for Sutter Health, a program that coordinates patient care through the skilled nursing and sub-acute levels of service and has helped improve quality, access and financial performance. Mr. Starr’s three decades in nursing practice has included community and home health, acute care and academia.

Lois Richardson has served as CHA’s legal resource for the past 26 years, primarily as legal counsel and most recently as vice president of legal publications and education. She is the author of numerous CHA publications, including the Consent Manual, California Hospital Compliance Manual, California Health Information Privacy Manual and California Hospital Survey Manual. Lois has also served as the executive director for the California Society for Healthcare Attorneys since 2000, providing legal education and networking opportunities for California’s health care attorneys. 

Peggy Broussard Wheeler serves as vice president of CHA’s Rural Healthcare Center. She is responsible for developing, advocating and executing public policies, legislation and regulations on behalf of small and rural hospitals at the state and national levels. In addition, she serves as the issue manager for language access, governance, prison and homeless issues.  Previously, Peggy served as health policy analyst for the California Legislative Rural Caucus where she conducted research and provided analyses of relevant issues that affect individuals, families and communities in rural California. 

Amanda Wilkinson, assistant manager of Case Management at Enloe Medical, is a licensed clinical social worker by training and earned her Masters of Social Work at California State University, Chico.  She is an accredited case manager, social worker through the National Board for Case Management and has presented to local city and county officials to address barriers to healthcare for the homeless and advocates for adoption of a community approach to collaborative care. Amanda works closely with a multitude of agencies responsible for the coordination of care for patients experiencing homelessness and participates on the Butte Countywide Homeless Continuum of Care and the Greater Chico Homeless Task Force.


Member: Webinar + Guidebook in PDF only, $245
Webinar + Guidebook in PDF + Print, $285
Nonmember: Webinar + Guidebook in PDF only, $310
Webinar + Guidebook in PDF + Print, $370
Fees include presentation materials, CEs and a PDF copy of CHA’s new guidebook, Discharge Planning for Homeless Patients: A Guide to Complying with California Law.

Members are CHA member hospitals, CHA associate members and government agencies. Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Cancellation Policy/Late Payment: A $50 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled session and emailed to No refunds will be made after these dates. Substitutions are encouraged. Please note: payment is due on or before program. Payments not received by the seminar date may be subject to a 10% late fee. In the unlikely event the program is cancelled, CHA will fully refund paid participants within 30 days.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.

Continuing Education

CEs are complimentary and available for the registrant only. Full participation in the webinar is a prerequisite for receiving professional continuing education (CE) credit. Registrant must complete post-event survey, attest to participation and, when required, provide a professional license number.

Behavioral/Social Work — This course meets the qualifications for 2.0 hours continuing education credit for LMFTs and LCSWs as required by the California Board of Behavioral Sciences. California Hospital Association is a California Association of Marriage and Family Therapist-approved provider, #CEP 128427.

Learning Objectives: At the conclusion of this webinar participants will be able to understand:
1. The basics of the new law.
2. Which services must be offered to homeless patients prior to discharge.
3. The elements of identifying partners to care for the homeless patient.
4. The critical role proper documentation plays and its requirements.

Compliance — The Compliance Certification Board (CCB)® has approved this event for up to 2.2 CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

Health Care Executives — CHA is authorized to award 2.0 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Legal — CHA is a State Bar of California-approved MCLE provider. Provider number 1980. This participatory activity has been approved for 2.0 hours of MCLE credit.

Nursing — Provider approved by the California Board of Registered Nursing, CEP #11924, for 2.4 Contact Hours.

Risk Manager — This meeting has been approved for a total of 2.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of American Society for Healthcare Risk Management (ASHRM) designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.


Discharge Planning for Homeless Patients

CHA’s newest guidebook includes a helpful planning checklist, insights to simplify compliance, and a worksheet designed to ensure critical stipulations of the legislation are addressed. Written by Lois J. Richardson, Esq., CHA’s Vice President, Privacy & Legal Publications.

(First Edition, October 2018)

A PDF copy of guidebook is complimentary for the webinar registrant. Printed copies of the guidebook may be ordered for an additional charge when you register.