News Headlines Article

When Medical Errors Happen, Executives Shouldn’t Hide
Health Leaders Media

When a provider makes a tragic mistake that harms a patient, most healthcare organization executives and their staffs are told to hide. If they say anything, they will be more likely to be sued, they think.

Instead of promptly reaching out to empathize and console with food, housing, money, and social support for those whose lives are irreversibly altered, hospital executives and staff often take a “willful blindness” posture.