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Satisfied patients not always healthiest, UC Davis study shows
Sacramento Bee

The most satisfied patients may not be the healthiest ones.

In fact, satisfied patients are more likely to be hospitalized, have higher health care costs and are more likely to die than less satisfied ones, according to a study released Monday by UC Davis researchers.

“These findings raise concerns that efforts to satisfy patients may have downsides that lead to unnecssarry care and risks without the benefits,” said Joshua Fenton, assistant professor in the University of California, Davis, Department of Family and Community Medicine and lead author of the study.

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