News Headlines Article

Physician-Patient E-mail Improves Quality, Study Finds
Health Leaders Media

Some doctors have been reluctant to communicate with patients via e–mail, in part because of reimbursement and medical liability concerns. But a new study in Health Affairs provides a compelling case for opening up the inbox to patients: It may improve the quality of care.

Researchers at Kaiser Permanente followed 35,423 patients with diabetes, hypertension, or both, over a two–month period.

Commands