News Headlines Article

Patients want online services that doctors can’t provide
San Francisco Chronicle

At a time when more and more patients are using the internet to research doctors, hospitals and medical conditions, there are still few physicians who utilize online services for patient care. Thirty eight percent of US adults have researched a medical problem online in the past 12 months, according to a Forrester Research Study. The survey also showed that 26% of adults researched a specific drug and 7% looked up the quality or reputation of a doctor. Despite this activity, few physicians interact with patients online.