News Headlines Article

Patient satisfaction to play a role in Medicare reimbursements
Southern California Public Radio

Starting next year, a provision in the Affordable Care Act mandates that Medicare reimbursements will be based on patient satisfaction surveys, as well as other quality of care criteria. If patients say they got great care, the hospital gets more money back from the feds. But if hospitals get negative reviews they’ll see reduced revenue.

The Centers for Medicare and Medicaid Services, the governmental group overseeing the plan, says this is an historic switch from quantity based reimbursements to quality based.