News Headlines Article

‘Mystery shoppers’ will help government make healthcare diagnoses
Los Angeles Times

Spy, snoop, survey, assess, analyze, quantify — pick your favorite verb to describe the Obama administration’s plan to send out fictitious patients, or “mystery shoppers,” to try to get an appointment with a primary care doctor.

Under the plan, mystery shoppers will call doctors in nine states to try to schedule an appointment first posing as someone with private insurance and another time as someone with public insurance, according to the New York Times.