News Headlines Article

For many, health policy jargon is clear as mud
Los Angeles Times - Harris Meyer

Neil Dukas knew little about health insurance because he had always been healthy. When he and his wife bought a high-deductible policy in 2008, he didn’t know the difference between a deductible and an out-of-pocket limit. He simply assumed that when he needed care, the insurer would cover it. But when he injured his knee in July 2008, Dukas, 50, a professional writer in Larkspur, Calif., discovered how difficult it can be to understand and use insurance benefits and get clear, reliable information from an insurer. 

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