News Headlines Article

J. D. Power: Employers give high marks for Kaiser, UnitedHealthcare
Sacramento Business Journal

Kaiser Permanente got the highest employer satisfaction rating among fully insured health plans in the 2011 annual Employer Health Insurance Plan Study by J.D. Power and Associates . UnitedHealthcare ranked highest among self-insured plans. The study measures five key factors that affect employer satisfaction with carriers: employee plan service experience; account servicing; product offering and benefit design; problem resolution, cost and cost management.