News Headlines Article

Health care providers needed to help train interpreters
San Francisco Chronicle

In 2000, Edna Gutierrez visited an East Los Angeles clinic about a lump in her breast. Suspecting breast cancer, she was referred a hospital for a biopsy, where the nurses and doctor began prepping the wrong breast.

Not understanding when Gutierrez pointed to her other breast and spoke in Spanish — including pleas for an interpreter — they took a sample from the wrong breast, which led to a “cancer free” diagnosis.

Commands