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Disney Institute launches heath care program
Los Angeles Business Journal

The Disney Institute, known for teaching companies the management techniques of the Walt Disney Co, has launched a new series of health care-focused programs. Launched July 1, the programs aim to teach hospitals how to focus on making patients happy while in their facilities. Disney Institute spokeswoman Stacey Thomson said hospitals have traditionally focused on clinical outcomes — whether a patient died, got an infection and how fast they recovered.