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California’s new HMO rules
Los Angeles Times

After members of health maintenance organizations complained about long waits for appointments — up to 50 days or more for routine physicals — the Legislature passed a bill in 2002 that called for strict limits on waiting times. In crafting the new standards, the California Department of Managed Health Care has done a careful and in ways masterful job of balancing the requirements of the legislation, a shortage of doctors and the desires of patients. It also has forged new paths in encouraging the use of technology to give patients better access to doctors.

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