Education event

Creating Care Partnerships: Beyond the Continuum
Hosted by CHA's Center for Post-Acute Care

Register Now
March 2 – 3, 2020
The Westin Pasadena


This years’ conference will feature “real-world” examples of innovative care partnerships that support effective care transitions and the provision of value-based care. In addition, clinical experts will address such timely topics as patient activation, the impact of mental health issues, and care for individuals experiencing homelessness.  

Attendees will have the opportunity to receive valuable information and to participate in meaningful discussions on the challenges they face every day.

Who Should Attend?

Hospital leaders in acute and post-acute care settings: Leaders of case management and post-acute care services, including inpatient rehabilitation, long term acute care, skilled nursing, and home health, as well as hospital and health system chief financial officers, chief operating officers, chief nursing officers, strategic planning officers.


Monday, March 2

12:00 – 1:00 p.m. | Registration, Check-in

1:00 – 1:15 p.m. | Opening Remarks

1:15 – 2:15 p.m. | Keynote
Harnessing the Power of the Patient
Rowena “Ricki” Stajer, Consultant for Center for Care Management​
A leader in case management, Ricki Stajer’s professional career was spent trying to ensure her patients got the best results possible. Circumstances changed a year ago when she experienced a stroke while teaching a Case Management Fundamentals class. She became a patient in an inpatient rehabilitation facility for the next month. Another 2 months of outpatient therapy truly taught Ricki the importance of patient engagement in achieving desired outcomes. Listen to her unique outlook as she advocates tuning into who the patient is as a person, identifying individual needs instead of creating a generalized recovery schedule. 

2:15 – 3:15 p.m. | General Session
Intersection Between Homelessness and Health Care
Margot Kushel, MD, Professor of Medicine, Director of UCSF Center for Vulnerable Populations, Director UCSF Benioff Homelessness and Housing Initiative

Dr. Kushel will discuss why understanding this population is important, how homelessness impairs access to services, and how this impacts the use of health care. She will focus on new innovative partnerships and concepts we need to take into consideration when we are caring for persons experiencing homelessness.

3:15 – 3:45 p.m. | Break

3:45 – 5:00 p.m. | General Session
Psychiatry and Case Management Without the Medication
Scott Zeller, MD, Vice President, Acute Psychiatric Medicine, Vituity
This session explores how a psychiatrist and psychiatric services can support case management and care transitions, potentially creating new opportunities. Dr. Zeller will discuss the role of the psychiatrist in case management for individual patients, supporting partnerships with SNFs and other community providers, along with operational implications.

5:00 – 6:00 p.m. | Welcome and Networking Reception

Tuesday, March 3

7:30 – 8:30 a.m. | Registration, Breakfast and Exhibit Viewing

8:30 – 9:00 a.m. | Welcome and Opening Remarks
Carmela Coyle, President & CEO, California Hospital Association

CHA’s President and CEO will share her perspectives on the challenges and opportunities facing California’s hospitals. Don’t miss this important opportunity to hear her vision for the future and how CHA is working to represent hospitals and influence health care policy at both the state and federal level.

9:00 – 10:15 a.m. | General Session
Federal Policy Shaping Post-Acute Care

Alyssa Keefe, Vice President, Federal Regulatory Affairs, California Hospital Association

CHA’s Washington-based representative will provide a behind-the-scenes update on policy and regulation at the federal level.

10:15 – 10:45 a.m. | Break and Exhibitor Viewing

10:45 – 11:45 a.m. | General Session – Panel
Value-Based Care Strategies: How Multi-Organizational Partnerships Generate Speed to Success

Rodrigo Giacinti, MHA, Operations Director West, Remedy Partners

Nina Cornell Plata, RN, BSN, MS, Vice President of Population Health, Adventist Health
Bobbie Kumar, MD, MBA, FAAFP, Director of Complex Care Management, Vituity
Has your organization discovered how to implement strategies to deliver value-based care? Join this panel as they discuss pooling resources and aligning partnerships to help increase patient success across different value-based care models. Learn, through specific examples, how a multi-organization approach is creating alignment based on geographic location and need. Can patient outcomes be improved through care-redesign in the acute and post-acute space, engaging technology (such as telehealth) or overcoming specific social determinants of health? Speakers will discuss innovative ideas to improve outcomes in a cost-effective environment.

11:45 a.m. – 1:00 p.m. | Lunch and Exhibitor Raffle Drawing

1:00 – 2:00 p.m. | Split Session
Case Studies in Hospital’s Community Partnerships
June Simmons, President and CEO, Partners in Care Foundation
Sally Ramirez, RN, MLTCA, IQCI, Regional Director, Utilization, Denial and Clinical Training, Providence St. Joseph Health
Norma Diaz-Phan, MSN, MSHCA, RN, Clinical Director, Acute Rehabilitation Center and Transitional Care Unit, PIH Health, Whittier
Pippin Ashton, BSN, RN, Clinical Director, Post Surgical Unit, PIH Health, Whittier

As we move toward value-based care, we must think about implementation of bold new approaches for post-acute care, patient transitions and how social determinants play into improved outcomes. One session will feature speakers sharing their pilot program focusing on reducing re-admissions, increasing patient safety and improving quality ratings. The other session will discuss hospitalized adult patients who are at-risk for adverse health outcomes due to immobility and a nurse-led mobility program that was effective in increasing safe, early patient mobilization, creating a culture of mobility.

2:00 – 3:00 p.m. | General Session 
Leveraging Community Resources

Richard Espinoza, NHA, Chief Administrative Officer, Alameda Health System
Whole person care is a long-held vision that can become reality through partnerships between acute, post-acute and home and community-based services. How does an acute care facility develop successful community relationships? Richard Espinoza shares insight about provider partnerships between his health system and various community-based organizations including skilled nursing facilities.  He will discuss the pilot program his organization participated to facilitate successful patient transitions throughout the continuum of care.

3:00 – 3:15 p.m. | Closing Remarks
Patricia Blaisdell, FACHE, Vice President, Continuum of Care, California Hospital Association


Pippin Ashton, BSN, RN
Clinical Director, Post-Surgical Unit
PIH Health, Whittier

Pippin Ashton, BSN, RN is the Clinical Director of the post-surgical unit at PIH Health, in Whittier, California. Ms. Ashton began her nursing career at PIH Health in 2006. She expanded her leadership role within the unit, becoming a preceptor for newly hired nursing staff, charge nurse, Assistant Clinical Director and Clinical Director promoting the ‘Patients First’ vision of PIH Health.

Carmela Coyle
President & CEO
California Hospital Association

Carmela Coyle began her tenure as President & CEO of the California Hospital Association, the statewide leader representing the interests of more than 400 hospitals and health systems in California, in October 2017. Previously, Ms. Coyle led the Maryland Hospital Association for nine years, where she played a leading role in reframing the hospital payment system in Maryland and moving to a value-based methodology. Maryland is now considered a national leader in health care policy and innovation. Prior to 2008, Ms. Coyle spent 20 years in senior policy positions with the American Hospital Association (AHA), including 11 years as the senior vice president of policy, where she served as a national media spokesperson and led AHA’s policy development and strategy planning activities. She currently is a member of AHA’s Board of Trustees.

Norma Diaz-Phan, MSN, MSHCA, RN
Clinical Director, Acute Rehabilitation Center & Transitional Care Unit
PIH Health Hospital-Whittier

Norma Diaz-Phan, MSN, MSHCA, RN is the clinical director for the Acute Rehabilitation Center and Transitional Care Unit, a distinct-part skilled nursing facility at PIH Health Hospital-Whittier.  Ms. Diaz-Phan works closely with nurses and an interdisciplinary team directing daily operations.  Her research experience includes depression following stroke, hospital readmissions, and nursing workflow.

Richard Espinoza, NHA
Chief Administrative Officer
Alameda Health System

Richard Espinoza, Chief Administrative Officer with Alameda Health System, has more than 24 years of experience in Post-Acute Services and is a California Licensed Nursing Home Administrator. Mr. Espinoza has operational oversight of Skilled Nursing Facilities, Sub-Acute Care Units, an Acute Rehabilitation Unit and Inpatient/Outpatient Rehabilitation services. He has participated in the development of community relationships and partnerships to assist with successful patient transitions throughout the continuum of care.

Rodrigo Giacinti
Director of Operations, West Coast
Remedy Partners

As the Director of Operations for the West Coast for Remedy Partners, Mr. Giacinti is responsible for implementing strategic initiatives across 15 health care organizations (128 Hospitals). He has over 15 years of experience in strategic initiatives, acute and post-acute operations, selecting and managing PAC networks, as well as defining and measuring quality initiatives for Value Base Care Programs.

Alyssa Keefe
Vice President, Federal Regulatory Affairs
California Hospital Association

Alyssa Keefe joined CHA in 2011 as vice president of federal regulatory affairs. She is responsible for policy development and analysis of federal regulation impacting California hospitals and health systems and serves as a liaison between CHA and federal agencies including the Centers for Medicare & Medicaid Services. Prior to joining CHA, Ms. Keefe was the managing director of the Hospital Quality Alliance and senior associate director for policy at the American Hospital Association. Ms. Keefe has also held senior policy positions at Catholic Health Association of the United States and the National Coalition on Health Care.

Bobbie Kumar, MD, MBA, FAAFP
Director, Complex Care Management

Bobbie Kumar, MD, MBA, FAAFP, is a board certified family physician with over a decade of clinical experience in primary/urgent care, hospitalist, and transitional care. She serves as Director of Complex Care Management for Vituity, leading many transformative programs including Transitional Care Management and Bundled Payment for Care Improvement. Her current focus has been on development of innovation in patient care delivery by leveraging technological solutions to improve outcomes.

Margot Kushel, MD
Professor of Medicine
University of California, San Francisco

Margot Kushel, MD is a Professor of Medicine at the University of California San Francisco in the Division of General Internal Medicine at Zuckerberg San Francisco General Hospital, the Director the UCSF Center for Vulnerable Populations and the Director of the UCSF Benioff Homelessness and Housing Initiative. Dr. Kushel’s research focuses on the causes and consequences of homelessness and housing instability, with the goal of preventing and ending homelessness, and ameliorating the effects of homelessness on health.  She speaks at a local, state and national levels about issues of homelessness, and frequently provides testimony to legislative bodies, in addition to maintaining an active clinical practice. 

Nina Plata, RN, BSN, MS
Vice President, Population Health
Adventist Health

Nina Plata, RN, BSN, MS is Adventist Health’s Vice President of Population Health. Throughout her 28 years with Adventist, Ms. Plata has worked as a nurse mostly in an acute-care setting. She has been involved in education, leadership and project management, being a senior leader for the past 5 years. Her team is working on creating better process for all of Adventists’ patients throughout the continuum of care and moving health care they provide toward value-based care from fee for service.

Sally Ramirez, RM MLTCA, IQCI,
Regional Director, Utilization, Denials and Clinical Training Care Management
Providence St. Joseph Health

Ms. Ramirez has been in care management for more than 30 years. Prior to working with Providence, she spent 10 years with Kaiser Permanente Los Angeles.

June Simmons
Founder, President & CEO
Partners in Care Foundation

Nationally recognized for her leadership in the administration of health care organizations, June Simmons is a visionary in developing innovative approaches to health care delivery in the 21st century. Since founding Partners in Care Foundation in 1997, Ms. Simmons has pioneered the development and scaling of evidenced-based innovative interventions for the management of medications at home, self-management of chronic conditions, coordinated care to improve health outcomes and care transitions.

Rowena “Ricki” Stajer
Consulting Associate
Center for Case Management

Rowena “Ricki” Stajer, currently a consulting associate for Center for Case Management, has held leadership positions in community based non-profit integrated delivery systems over quality management, performance improvement, and care management programs, as well as Transitional Care and Inpatient Rehabilitation units. Ms. Stajer is a registered nurse and holds a bachelor’s degree in Health Sciences, a master’s degree in Organizational Leadership.

Scott Zeller, MD
Vice President of Acute Psychiatry

In addition to his responsibilities with Vituity, Dr. Zeller is also the current Chair of the multidisciplinary National Coalition on Psychiatric Emergencies. He was formerly Chief of Psychiatric Emergency Services of the Alameda Health System, of Oakland, CA; during this time Dr. Zeller developed the innovative approach to eliminate emergency department psychiatric patient boarding that became known as the “Alameda Model.” 


The Westin Pasadena
191 N. Los Robles Avenue
Pasadena, CA 91101
(866) 837-4181 (reservations)
Room reservation deadline is February 17

The Westin Pasadena is the host hotel and site of this year’s event. Situated in the heart of one of California’s most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. Conveniently located, Burbank Bob Hope Airport (BUR) is only 16 miles west of the hotel. Single and double rooms are available at a discounted rate of $194 per night. For reservations, call (866) 837-4181 and mention the “California Hospital Association.”



Members $510, Nonmembers $710

Registrations received after Feb. 17, add $100

*Members are CHA member hospitals, CHA associate members and government agencies. **Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Tuition includes luncheon, conference materials and CEs.

Continuing Education

Full attendance at the educational sessions is a prerequisite for receiving continuing education. Attendees must sign in at the conference and include their professional license number, if required. Continuing education certificates will be emailed after the conference. (Amount of CE offered subject to change.)

Health Care Executives — CHA is authorized to award 8.00 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Legal — CHA is a State Bar of California approved MCLE provider. Provider number 1980. This participatory activity has been approved for 1.25 hours of MCLE credit.

Nursing — Provider approved by the California Board of Registered
Nursing, Provider CEP 11924, for 9.6 contact hours.

Nursing Home Administrators — CHA is authorized by the State of California, Department of Public Health to award 10 contact hours of general credit. Provider Number 1142.

Rehabilitation Professionals — This program may meet continuing education requirements for Occupational Therapy, Physical Therapy and Speech/Language Pathology. Please request a Certificate of Attendance to submit to your professional organization.

Americans with Disabilities Act

If you require special accommodations pursuant to the Americans with Disabilities Act, please call (916) 552-7637.

Cancellation Policy/Late Payment

A $75 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more business days prior to the scheduled session. No refunds will be made after these dates. Substitutions are encouraged. Cancellation and substitution notification may be emailed to In the unlikely event that the program is cancelled, refunds will be issued to paid registrants within 30 days.

Photo Release

CHA will photograph this event. If you prefer not to be photographed, please email CHA at


Please call the Education Department at (916) 552-7637.


Tuition scholarships are available for the Creating Care Partnerships: Beyond the Continuum conference. If you have not attended a Center for Post-Acute Care Conference since 2016, you are eligible to receive a scholarship. The first 20 qualified recipients will receive an email confirming their status. One scholarship per facility, please.

Download scholarship application.


For sponsorship opportunities, call the CHA Education Department (916) 552-7502 or email Lisa Hartzell.

For more information, download the sponsor application.

On behalf of the California Hospital Association, we would like to thank our corporate sponsors for their promotional support of the Creating Care Partnerships: Beyond the Continuum.

Silver Sponsors: