CHA News Article

Webinar Series on Improving HCAHPS Continues Feb. 13

Hospitals participating in the webinar series on improving scores for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) can now register for the upcoming “Responsiveness” webinar — Feb. 13 at 9 a.m. To register, go to to create an account and log in. Once logged in, select the “Events” tab, then the webinar name and then the registration link. The HCAHPS webinars are scheduled monthly, January through August 2013. CHA is able to provide all California hospitals with this support due to a grant from AHRQ/HRET Patient Safety Learning Network. For details on the webinar series and how to participate, see the flyer.