CHA News Article

Video Spotlights Hospitals’ Care for Homeless Patients

For the most part, hospitals are the only place homeless people can receive medical care. As California’s homeless population continues to grow — now more than 134,000 people — hospitals are committed to doing even more to care for homeless patients by creating collaborative partnerships within their communities.

CHA and Our Health California (OHC), a digital community of nearly 1 million supporters, have published two new stories showcasing the collaborative care work that hospitals are doing to care for the medical and difficult social needs of homeless patients. They demonstrate the importance of partnering with local housing and shelter organizations, local government agencies and social services providers to care for those most in need. 

CHA’s new video (below) and OHC’s photo feature story titled “Herve’s Home” showcase the journey of two chronically homeless patients who cycled in and out of Providence Saint John’s hospital emergency room.

Through the collaborative work of emergency department physicians, case workers and community partners, the Providence Saint John’s Homeless Navigation Program connects patients to community resources, freeing up the emergency department for acute care needs and helping homeless patients get on the path to stable, secure housing and improved well-being.

The CHA homeless project video was developed to educate lawmakers, the media and other key stakeholders. The OHC feature story was developed to educate voters and health care supporters across California.

OHC has produced two previous homeless patient care stories to demonstrate innovative care models and hospital safe patient discharge planning.

CHA launched OHC in 2014 with the goal of building healthier communities and advancing access to quality health care. The program has received six national awards for its social media and advocacy campaigns.