CHA News Article

Report Outlines Californians’ Perspectives on Health Care
Includes perspectives on health coverage, access to care, cost, technology and data

The California HealthCare Foundation has released a new report titled Survey Says: Californians’ Perspectives on Health Care, describing findings from a 2014 poll that asked California adults about health insurance coverage, access to care, cost and affordability, use of health information technology, and data on care quality. 

Key findings include:

  • More than half of adults with the greatest need — those reporting fair or poor health — delayed care in the past 12 months due to cost.
  • Finding health care providers who accept Medi-Cal was challenging. One in five enrollees (21 percent) reported difficulty finding a primary care physician who accepted Medi-Cal.
  • Among adults who needed to see a specialist, those in fair or poor health were more likely to have difficulty getting an appointment than those in excellent or very good health (43 percent vs. 17 percent).
  • In 2014, 40 percent of adults delayed care in the previous 12 months due to costs.

The report provides insights on consumer perspectives on health insurance deductibles, plan coverage of prescription medication and copayments, doctor visit copayments, health insurance costs, quality of plan benefits over the past year, source of routine medical care, desired source of routine medical care, likelihood of use of retail clinics, difficulty accessing health care, difficulty getting health care, access to evening and weekend appointments, attitudes toward access-related issues, discussed care preferences with doctor, attitudes on care preference conversations with doctors, experience with team-based care, delayed care due to costs, use of health information technology, attitudes toward providers’ use of electronic medical records, use of online personal health record, searching for cost information prior to getting care, price perceptions, perceptions of a higher-priced surgery, awareness and use of ratings, selected sources of quality ratings, helpfulness of quality ratings, reasons for looking at doctors’ ratings, helpfulness of resources in choosing a new doctor, and influences on choosing a new doctor.

The complete report and infographic are attached and are available on the CHCF website.